Keep incident context together in Confluence
During an incident, people need to solve the problem, not maintain a second log by hand. Capture the key details in a durable page.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Create Page
Tool to create a new confluence page in a specified space. use when you need to create new documentation or content.
Why this helps
Incident information spreads across messages, making it hard to reconstruct what happened and what still needs attention.
- Collects key updates in a single incident reference.
- Makes stated follow-up actions easier to revisit.
- Reduces manual note-taking during a high-pressure event.
Setup
Build it in a few focused steps.
- 1Connect Slack and Confluence to Notis once through the portal.
- 2Create an automation in the portal, or ask Notis to create an incident record when an incident is reported in a Slack channel.
- 3In one instruction, ask it to capture only known facts, stated impact, notable updates and explicit follow-up actions in a Confluence page.
- 4Select Slack Channel Message Received and a run-report channel, then test with a past incident message.
Questions about this workflow
Will the workflow make up a root cause?
No. Tell Notis to distinguish confirmed facts from open questions and never infer a root cause.
Can it help with a post-incident review?
The page can preserve the event details and follow-up actions shared in Slack for later review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Confluence. A trigger fires from one place; an action lands in another.
Slack triggers
Confluence actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Content Label
Tool to add labels to a piece of content. use after obtaining the content id to tag pages or blog posts with metadata labels.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Space by ID
Tool to retrieve a confluence space by its id. use when you need detailed metadata of a specific space.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create Blogpost
Tool to create a new confluence blog post. use when you need to publish content in a specific space.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Blogpost Property
Tool to create a property on a specified blog post. use when you need to add custom metadata to a blog post.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create Whiteboard Property
Tool to create a new content property on a whiteboard. use when you need to attach custom metadata to a confluence whiteboard.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create Page
Tool to create a new confluence page in a specified space. use when you need to create new documentation or content.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Create Page Property
Tool to create a property on a confluence page. use when you need to add custom metadata or settings to a page.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create Private Space
Tool to create a private confluence space. use when you need an isolated workspace viewable only by its creator.
Connect any two apps with Notis in the middle.
Slack and Confluence, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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