Give course help conversations better context
Support questions are easier to answer when the team can see relevant progress without interrupting the flow to search a separate system.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Get Trackings
Tool to retrieve tracking objects with filters. use when you need to fetch learner progress data filtered by course id, date range, identifier, or completion status.
Why this helps
Course help threads often need a progress lookup before anyone can offer a useful next step.
- Brings relevant progress into the support process.
- Helps teammates prepare a more informed response.
- Avoids a separate manual lookup for each help request.
Setup
Build it in a few focused steps.
- 1Connect Slack and Coassemble to Notis once through the portal.
- 2Create an automation whose prompt tells Notis to recognize course help requests, retrieve relevant Coassemble tracking, and summarize the result for the support team.
- 3Select Slack Channel Message Received and set a run-report channel.
- 4Test with a real course help message that identifies the learner or course.
Questions about this workflow
Does it post the report in the help thread?
Choose a reporting channel and describe the intended report destination in the prompt, subject to the available Notis workflow behavior.
What data does it retrieve?
It uses Coassemble Get Trackings to retrieve tracking objects relevant to the course or learner context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Coassemble. A trigger fires from one place; an action lands in another.
Slack triggers
Coassemble actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Clients
Tool to retrieve a paginated list of clients. use when you need to browse or process organisation records sequentially.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Courses
Tool to retrieve all courses with optional filters and pagination. use when you need to list courses after setting identifier and client identifier, and control page size and number.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Get Trackings
Tool to retrieve tracking objects with filters. use when you need to fetch learner progress data filtered by course id, date range, identifier, or completion status.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Get Users
Tool to retrieve a paginated list of users. use when you need to browse or process user records optionally filtered by clientidentifier.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Coassemble, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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