Record completed sales calls from Slack updates
If a teammate reports a completed sales call in Slack, Notis can log the activity in Close so account history stays current without a separate admin task.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Create Call
Creates a new call record in close.com. this tool allows you to log both inbound and outbound calls associated with a lead, supporting parameters such as lead id, direction, and optional support for contact id, phone, duration, note, recording url, and user id.
Why this helps
Completed calls are reported in chat but the CRM activity history stays incomplete.
- Keep completed call activity available in Close.
- Reduce after-call CRM administration.
- Preserve the call summary while it is fresh.
Setup
Build it in a few focused steps.
- 1Connect Slack and Close to Notis once through the portal.
- 2Create an automation in the portal and name it for completed call logging.
- 3Ask Notis in plain language to create a Close call record only when a Slack channel message confirms a completed sales call and includes identifiable lead context.
- 4Choose Slack Channel Message Received and select a channel for run reports.
- 5Test with one real completed-call update and check that the Close activity reflects only stated details.
Questions about this workflow
Will this log planned calls?
No. The prompt should require confirmation that the call already happened.
Can Notis fill in missing call details?
Ask it to use only details stated in Slack and leave unstated details unassumed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Close. A trigger fires from one place; an action lands in another.
Slack triggers
Close actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create SMS Message
This tool creates a new sms message in close. the tool allows sending immediate sms messages or logging received sms messages using the provided phone numbers and message content. it includes parameters such as local phone, remote phone, text, status, and source.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Call
Creates a new call record in close.com. this tool allows you to log both inbound and outbound calls associated with a lead, supporting parameters such as lead id, direction, and optional support for contact id, phone, duration, note, recording url, and user id.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create Lead
This tool creates a new lead in close crm. it allows users to create a lead with basic company information and optional contact details, including company name, description, website url, lead status, contacts, and addresses. it operates by sending a request to the api endpoint /lead/ on the close crm platform.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Task
This tool creates a new task in close.com. tasks are used to track to-do items and can be associated with leads. the tool will create a task with the specified parameters using the provided text, due date, and is complete flags.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Delete Call
This tool allows you to delete a specific call activity in close.com. it is useful for removing incorrectly logged calls or cleaning up call records. the action deletes a call activity using its unique call id and cannot be undone.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get Notes
This tool retrieves a list of note activities from close. it allows users to fetch notes with optional filtering parameters, including filtering by lead id, user id, and date ranges. the tool returns details such as note content, creation and update dates, and any associated attachments.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Close, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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