Spot role-based emails from Slack DMs
When a teammate sends an address in a DM, check whether it belongs to a person or a shared role inbox before planning a personal follow-up.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Role Account Verifier
Tool to determine if an email is a role-based account. Use when identifying group mailboxes (e.g., support@) before sending targeted communications.
Why this helps
A support or sales mailbox can look like a named contact at a glance, leading to awkward or misdirected follow-up.
- Recognize generic inboxes early.
- Keep contact ownership clear.
- Avoid assuming a group mailbox is an individual.
Setup
Build it in a few focused steps.
- 1Connect Slack and Clearout to Notis once in the portal.
- 2Create an automation from Automations in the portal or ask Notis in plain language.
- 3In one instruction, ask Notis to check emails in Slack DMs with Clearout's role account verifier and summarize whether each is role-based.
- 4Choose Direct Message Received, select where run reports should go, and test using a real shared inbox address.
Questions about this workflow
Will the workflow inspect every DM?
The trigger covers DMs. In the prompt, direct Notis to run the check only when a message contains an email address.
What does role-based mean here?
It means the address appears to represent a function or group mailbox rather than a named individual.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Clearout. A trigger fires from one place; an action lands in another.
Slack triggers
Clearout actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Business Account Verify
Tool to check if an email belongs to a business/work account. Use when validating corporate emails before onboarding.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Catch-All Verify
Tool to check if an email domain is catch-all. Use after confirming email validity.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Verify Disposable Email
Tool to check if an email is from a disposable provider. Use after acquiring an email address.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Find Domain MX Records
Tool to retrieve MX records for a domain in priority order. Use when you need to find a domain's mail servers (e.g., for email routing setup).
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Fetch Domain WHOIS Information
Tool to fetch WHOIS record for a domain. Use when you need WHOIS data for a domain.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Bulk Email Finder
Tool to upload a CSV or XLSX contacts file for bulk email finding. Use when you need to find emails for a list of contacts in bulk.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Cancel Bulk Email Finder Job
Tool to cancel a running bulk email finder job. Use when you need to stop an in-progress list scan before completion.
Connect any two apps with Notis in the middle.
Slack and Clearout, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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