Get the character details for customer-call practice
Prepare for a customer conversation with a quick lookup of the character you plan to practice with.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Get Public Character By ID
Tool to retrieve a public character by its id. use when you need to fetch details of a single public character by providing its unique id.
Why this helps
Preparing for a high-stakes conversation can involve too many scattered steps and decisions.
- Keep rehearsal preparation in a direct Slack request.
- Retrieve the intended public character details before practice.
- Make customer-call prep easier to repeat.
Setup
Build it in a few focused steps.
- 1Connect Slack and Chatfai to Notis once through the portal.
- 2Create an automation in the portal, or DM Notis in plain language to retrieve a Chatfai character when you request customer-call rehearsal.
- 3Include the public character ID in your request and ask Notis to return the character details.
- 4Choose the Slack DM trigger and a channel for run reports, then test with one rehearsal request.
Questions about this workflow
Can this conduct the practice call?
No. It retrieves public character details and does not start roleplay or a conversation.
What does Notis need for the lookup?
A public Chatfai character ID in the Slack DM.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Chatfai. A trigger fires from one place; an action lands in another.
Slack triggers
Chatfai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Public Character By ID
Tool to retrieve a public character by its id. use when you need to fetch details of a single public character by providing its unique id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Chatfai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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