Handle routine requests from Slack DMs
Turn a direct message asking for help into a focused Chatbotkit response, without opening another tool to find the right starting point.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Complete Conversation
Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.
Why this helps
Private requests are easy to lose in an inbox or defer while switching between conversations and reference material.
- Give routine DM questions a consistent first response.
- Keep small requests from becoming open loops.
- Spend less time hunting for information across tools.
Setup
Build it in a few focused steps.
- 1Connect Slack and Chatbotkit to Notis once in the portal.
- 2Create an automation in the portal or ask Notis for one in plain language.
- 3Write one instruction describing which help requests should go to Chatbotkit and how to return its reply in the DM.
- 4Select the Slack direct-message trigger and choose a channel for run reports.
- 5Test with one real, low-risk request and check the response in Slack.
Questions about this workflow
Does this also run for channel posts?
No. This workflow uses the direct-message trigger, which catches DMs across Slack DM conversations.
Can I decide which requests merit a bot response?
Yes. State the intended request type and response behavior in the automation's plain-language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Chatbotkit. A trigger fires from one place; an action lands in another.
Slack triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Integration
Tool to create a new integration. use when you need to set up a support channel integration for a bot after collecting the integration details.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create Skillset
Tool to create a new skillset. use when you need to group multiple skills into a single reusable unit.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
List Bots
Tool to retrieve a paginated list of all bots. use when you need to browse or manage multiple bots, and iterate pages via cursor.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
List conversation messages
Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
List Conversations
Tool to retrieve a paginated list of conversations. use when you need to page through conversation history.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
List Datasets
Tool to list datasets. use when you need to browse or paginate through available datasets.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
List Integrations
Tool to retrieve a list of trigger integrations. use when you need to browse or manage configured trigger integrations and iterate pages via cursor.
Connect any two apps with Notis in the middle.
Slack and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Chatbotkit.