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Make volunteer milestones count

Recognize a volunteer milestone while the team is celebrating it, with a credential sent from the same update.

Trigger

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

Action

Create, issue, and send credential

Tool to create, issue, and send a credential in a single request. use when group id and recipient details are ready.

Why this helps

Volunteer contributions are easy to celebrate in the moment but hard to convert into a lasting recognition record later.

  • Connect a milestone celebration to a credential.
  • Reduce the chance that recognition is postponed indefinitely.
  • Keep award delivery tied to a clear team confirmation.

Setup

Build it in a few focused steps.

  • 1Connect Slack and Certifier to Notis once.
  • 2Create an automation in the portal or ask Notis to set one up.
  • 3Write one instruction for creating and sending a credential after a confirmed volunteer milestone with the recipient and group details ready.
  • 4Select the Slack channel message trigger and the channel for run reports.
  • 5Test with one real milestone post.

Questions about this workflow

Can a celebration message trigger an award?

Use an instruction that requires a confirmed milestone and identifiable recipient details, then test it against a real post.

Does this maintain a volunteer history?

This workflow creates and sends a credential in Certifier. It does not describe a separate volunteer history feature.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Slack to Certifier. A trigger fires from one place; an action lands in another.

Slack triggers

Certifier actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Send a Credential

Tool to send a published credential via email. use after confirming the credential is published.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create, issue, and send credential

Tool to create, issue, and send a credential in a single request. use when group id and recipient details are ready.

ActionInstant

New Channel Created Trigger

Triggered when a new channel is created in Slack.

TriggerInstant

List Credential Interactions

Tool to list credential interactions. use when you need to retrieve interaction events for a specific credential, with optional filtering and pagination.

ActionInstant

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

TriggerInstant

List Credentials

Tool to list credentials. use after authentication to retrieve paginated credentials.

ActionInstant

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

TriggerInstant

List Designs

Tool to list all designs. use after authentication to retrieve certificate and badge designs with pagination.

ActionInstant

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

List Groups

Tool to list all groups. use when you need to retrieve groups with pagination (limit and cursor).

ActionInstant

Message Reaction Removed

Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Reaction Added Trigger

DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.

TriggerInstant

Connect any two apps with Notis in the middle.

Slack and Certifier, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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