Handle credential resend requests from Slack
Route a clear resend request into Certifier so a learner does not have to wait for someone to remember later.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Send a Credential
Tool to send a published credential via email. use after confirming the credential is published.
Why this helps
Credential resend requests can get lost between support conversations and the credential platform.
- Move a defined resend request into the credential tool.
- Reduce repeated manual follow-up with the requester.
- Keep the action tied to a visible Slack request.
Setup
Build it in a few focused steps.
- 1Connect Slack and Certifier to Notis once.
- 2Create an automation in the portal or ask Notis to set one up.
- 3Write one instruction for sending an already published credential after a Slack request identifies the recipient and credential.
- 4Choose the Slack channel message trigger and run-report channel.
- 5Test with one real resend request and confirm the published credential is the right one.
Questions about this workflow
Does this publish a draft credential?
No. Certifier's send credential action is for an existing published credential.
What should a resend request specify?
Include enough information to identify the recipient and published credential, and test that Notis selects the correct one.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Certifier. A trigger fires from one place; an action lands in another.
Slack triggers
Certifier actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Send a Credential
Tool to send a published credential via email. use after confirming the credential is published.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create, issue, and send credential
Tool to create, issue, and send a credential in a single request. use when group id and recipient details are ready.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
List Credential Interactions
Tool to list credential interactions. use when you need to retrieve interaction events for a specific credential, with optional filtering and pagination.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
List Credentials
Tool to list credentials. use after authentication to retrieve paginated credentials.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
List Designs
Tool to list all designs. use after authentication to retrieve certificate and badge designs with pagination.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
List Groups
Tool to list all groups. use when you need to retrieve groups with pagination (limit and cursor).
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Certifier, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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