Fulfill credential delivery requests from DMs
Let a direct request prompt delivery of an already published credential, with fewer reminders to chase.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Send a Credential
Tool to send a published credential via email. use after confirming the credential is published.
Why this helps
A private request for an existing certificate can stay in the inbox while other work takes over.
- Capture requests that arrive privately.
- Send an existing credential without a separate handoff.
- Reduce inbox-based follow-up.
Setup
Build it in a few focused steps.
- 1Connect Slack and Certifier to Notis once in the portal.
- 2Create the automation there or ask Notis conversationally.
- 3Give Notis one instruction to send an already published credential when a DM clearly identifies the recipient and credential.
- 4Select the Slack direct message trigger and choose where run reports go.
- 5Test with one real DM request for a published credential.
Questions about this workflow
Does the DM trigger include all DM channels?
Yes. The Slack direct message trigger catches DMs across all DM channels.
Can this send an unpublished credential?
No. This action is for an existing published credential; use a create-and-issue workflow when the credential still needs creation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Certifier. A trigger fires from one place; an action lands in another.
Slack triggers
Certifier actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Send a Credential
Tool to send a published credential via email. use after confirming the credential is published.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create, issue, and send credential
Tool to create, issue, and send a credential in a single request. use when group id and recipient details are ready.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
List Credential Interactions
Tool to list credential interactions. use when you need to retrieve interaction events for a specific credential, with optional filtering and pagination.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
List Credentials
Tool to list credentials. use after authentication to retrieve paginated credentials.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
List Designs
Tool to list all designs. use after authentication to retrieve certificate and badge designs with pagination.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
List Groups
Tool to list all groups. use when you need to retrieve groups with pagination (limit and cursor).
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Certifier, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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