Send customer certifications from Slack
Turn a verified customer pass update into a credential without adding another follow-up task.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Create, issue, and send credential
Tool to create, issue, and send a credential in a single request. use when group id and recipient details are ready.
Why this helps
Customer certification outcomes often land amid support and launch chatter, making manual award delivery easy to forget.
- Act on a confirmed pass rather than a tentative result.
- Keep customer recognition close to the certification update.
- Reduce the steps between success and award delivery.
Setup
Build it in a few focused steps.
- 1Connect Slack and Certifier to Notis in the portal once.
- 2Create the automation there or ask Notis in plain language.
- 3Give Notis one instruction to create, issue, and send the customer credential only for confirmed pass messages with ready recipient details.
- 4Select the Slack channel message trigger and choose where run reports go.
- 5Test with one real, confirmed certification update.
Questions about this workflow
Will it issue an award for a tentative result?
Tell Notis in the instruction to act only on confirmed pass messages, and test that condition with a real example.
What does Certifier need for issuance?
The recipient details and group information must be ready for Certifier's create, issue, and send action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Certifier. A trigger fires from one place; an action lands in another.
Slack triggers
Certifier actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Send a Credential
Tool to send a published credential via email. use after confirming the credential is published.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create, issue, and send credential
Tool to create, issue, and send a credential in a single request. use when group id and recipient details are ready.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
List Credential Interactions
Tool to list credential interactions. use when you need to retrieve interaction events for a specific credential, with optional filtering and pagination.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
List Credentials
Tool to list credentials. use after authentication to retrieve paginated credentials.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
List Designs
Tool to list all designs. use after authentication to retrieve certificate and badge designs with pagination.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
List Groups
Tool to list all groups. use when you need to retrieve groups with pagination (limit and cursor).
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Certifier, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Certifier.