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Make completed transcript upgrades easier to request

A consistent reaction on the completed-file discussion can be a lightweight way to request a defined transcript upgrade.

Trigger

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

Action

Order Upgrades

Tool to order an upgrade for a specific audio file. use after transcription is complete to add items like timestamps or extra editing. example: 'order timestamps for file 12345'.

Why this helps

Small transcript improvements can be forgotten when they require a separate visit to the transcription queue.

  • Turn a marked request into a specific file upgrade.
  • Keep the request visible on its original discussion.
  • Reduce manual queue follow-up for completed files.

Setup

Build it in a few focused steps.

  • 1Connect Slack and CastingWords to Notis once through the portal.
  • 2Create an automation with a plain-language instruction for the chosen upgrade and file context.
  • 3Select the Slack reaction-added trigger and choose a channel for run reports.
  • 4Test by reacting to a real message identifying a completed CastingWords file.

Questions about this workflow

Can the reaction determine the upgrade type?

Explain the intended upgrade in the automation prompt and test it with the file discussion.

Can this upgrade an unfinished transcript?

The upgrade action is intended for a specific file after transcription is complete.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Slack to Castingwords. A trigger fires from one place; an action lands in another.

Slack triggers

Castingwords actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Cancel and Refund Audio File

Tool to cancel an ordered audio file and issue a refund if applicable. use when no transcription work has been done on the file (pre-processing, audio processing, error states).

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Prepay Balance

Tool to retrieve the current prepay balance for the account. use when you need to check available funds before placing new transcription orders.

ActionInstant

New Channel Created Trigger

Triggered when a new channel is created in Slack.

TriggerInstant

Get registered webhook URL

Tool to retrieve the currently registered webhook url for account notifications. use when you need to verify your webhook setup.

ActionInstant

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

TriggerInstant

Order Transcript

Tool to create a new transcription order for audio/video at a url. use when you have an accessible media url and need to initiate transcription.

ActionInstant

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

TriggerInstant

Order Upgrades

Tool to order an upgrade for a specific audio file. use after transcription is complete to add items like timestamps or extra editing. example: 'order timestamps for file 12345'.

ActionInstant

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Register Webhook

Tool to register a webhook url to receive transcript completion notifications. use when you want castingwords to post transcript-complete events to your service endpoint.

ActionInstant

Message Reaction Removed

Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

List Available SKUs

Tool to retrieve list of available skus. use when you need to know available services and pricing before placing an order.

ActionInstant

Reaction Added Trigger

DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.

TriggerInstant

Test Webhook Call

Tool to request a test webhook call for a specific event type. use after registering a webhook url to ensure webhook notifications are functioning properly.

ActionInstant

Connect any two apps with Notis in the middle.

Slack and Castingwords, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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