Carry learner support follow-ups from Slack into Canvas
When your team flags that a learner needs follow-up, create a course-centered conversation so the next step has a home.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Create conversation
Use to send messages in canvas by creating a new conversation or adding to an existing one; an existing conversation with the same recipients (and matching scope/filter, if specified) may be reused unless `force new` is true.
Why this helps
Support follow-ups can be delayed when a Slack flag is separated from the course communication tools.
- Keep course-related support conversations in Canvas.
- Make a flagged follow-up easier to pick up after a busy day.
- Reduce the chance that a learner's request disappears in an internal thread.
Setup
Build it in a few focused steps.
- 1Connect Slack and Canvas to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to create one conversationally.
- 3In one prompt, ask Notis to create a Canvas conversation when Slack explicitly flags a course-related learner follow-up and identifies the learner.
- 4Select Slack Channel Message Received, choose a run-report channel, and test with one suitable flag.
Questions about this workflow
Can this act on sensitive support details?
Keep the Slack message focused on the course follow-up needed and use the prompt to avoid copying unnecessary personal details.
What happens when the learner is not identified?
Ask Notis to report the missing identification in the run channel for manual resolution.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Canvas. A trigger fires from one place; an action lands in another.
Slack triggers
Canvas actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create account notification
Creates a global notification within a canvas account, ensuring `end at` is after `start at` and any specified `notification roles` are valid.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create appointment group
Creates a new appointment group in canvas for schedulable time slots within specified course or group contexts.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create an assignment
Creates a new assignment within a specified course in canvas lms.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create assignment override
Creates an assignment override to adjust due/unlock/lock dates for an assignment in a course, targeting specific students (requires `title`), a group, or a course section; at least one target (`student ids`, `group id`, or `course section id`) is required.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create Calendar Event
Creates a calendar event with options for recurrence (finite `rrule` series only), section-specific timings, and blackout dates within a specified context.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create communication channel
Creates a new communication channel (e.g., email, sms, push) for an existing canvas user to receive notifications.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Create content share
Shares a canvas content item to specified users, if the sender has necessary permissions and receiver ids are valid.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create conversation
Use to send messages in canvas by creating a new conversation or adding to an existing one; an existing conversation with the same recipients (and matching scope/filter, if specified) may be reused unless `force new` is true.
Connect any two apps with Notis in the middle.
Slack and Canvas, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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