Keep Canny request details accurate
Carry useful corrections from Slack into the feedback record they clarify.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Update Post
Tool to update post details. use when you need to change a post's title, details, eta, images, or custom fields.
Why this helps
A request's details can become outdated when clarifications are shared elsewhere and never make it back to Canny.
- Keep request descriptions aligned with new information.
- Reduce repeated clarification across tools.
- Make future review more reliable.
Setup
Build it in a few focused steps.
- 1Connect Slack and Canny to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to update Canny post details when Slack provides a clear clarification.
- 3Write one plain-language instruction requiring a specific matching post and a meaningful correction.
- 4Select the Slack Channel Message Received trigger and choose a channel for run reports.
- 5Test with a real clarification that points to a known Canny post.
Questions about this workflow
Will a casual discussion overwrite the post?
Tell Notis to update details only when the message clearly corrects or adds lasting information to a known request.
What if there are multiple possible posts?
Instruct Notis to skip the update and report uncertainty rather than alter an ambiguous post.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Canny. A trigger fires from one place; an action lands in another.
Slack triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Change Post Status
Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Changelog Entry
Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create Tag
Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.
Connect any two apps with Notis in the middle.
Slack and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Canny.