Connect new product channels to feedback tracking
Give a new initiative a Canny tag when your team intends to track its feedback there.
Trigger
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Action
Create Tag
Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.
Why this helps
New initiatives often start with no shared way to organize related customer feedback.
- Create a consistent label at initiative kickoff.
- Make related feedback easier to collect.
- Reduce later taxonomy cleanup.
Setup
Build it in a few focused steps.
- 1Connect Slack and Canny to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to create tags for qualifying new product channels.
- 3Write one plain-language instruction limiting tag creation to channels that represent trackable product initiatives.
- 4Select the New Channel Created trigger and choose a channel for run reports.
- 5Test with a real new channel that the team has designated for a product initiative.
Questions about this workflow
Will every new channel create a tag?
No. Tell Notis to create a tag only when the channel clearly represents a trackable product initiative.
What if a similar tag already exists?
Instruct Notis to check existing Canny tags and avoid creating a duplicate.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Canny. A trigger fires from one place; an action lands in another.
Slack triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Change Post Status
Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Changelog Entry
Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create Tag
Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.
Connect any two apps with Notis in the middle.
Slack and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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