Collect external feedback in Canny automatically
Route useful feedback from your form or service into Canny without re-entering each submission.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Why this helps
Feedback from forms and product surfaces gets fragmented when it has to be copied into a separate tracker.
- Bring feedback from multiple entry points into one review space.
- Reduce manual submission handling.
- Keep actionable requests easier to find.
Setup
Build it in a few focused steps.
- 1Connect Canny to Notis once through the portal and identify the external system that will call the webhook.
- 2Create an automation in the portal or ask Notis to create Canny posts from incoming feedback requests.
- 3Write one plain-language instruction defining useful submissions and how to skip incomplete or duplicate feedback.
- 4Select an incoming webhook trigger and choose a channel for run reports.
- 5Test with one real, authorized feedback submission and review the resulting post.
Questions about this workflow
Can a webhook create posts from any payload?
The instruction should require enough clear feedback context and skip submissions that are incomplete or irrelevant.
Does the external system need a field-mapping screen in Notis?
No. The external system sends its request to the webhook, and Notis follows the plain-language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Canny. A trigger fires from one place; an action lands in another.
Slack triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Change Post Status
Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Changelog Entry
Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create Tag
Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.
Connect any two apps with Notis in the middle.
Slack and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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