Keep Callpage manager availability aligned with Slack
When the team agrees on a coverage change in Slack, Notis can carry the update to the relevant Callpage manager record.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Update Manager
Tool to update an existing manager. use when you need to modify a manager's availability or business hours after retrieving their record.
Why this helps
Coverage decisions can be easy to lose between a Slack discussion and the tool that controls manager availability.
- Keep an agreed coverage change connected to its team discussion.
- Reduce manual transfer of availability updates.
- Help callbacks reflect the team's stated coverage.
Setup
Build it in a few focused steps.
- 1Connect Slack and Callpage to Notis once through the portal.
- 2Create a named automation in the portal or ask Notis to set it up conversationally.
- 3Give Notis one plain-language instruction to update a manager only when Slack clearly states the approved availability change and identifies the manager.
- 4Choose the Slack channel message trigger, a channel for run reports, and test with one real approved change.
Questions about this workflow
Can it infer a manager or hours that are not stated?
Keep the prompt limited to clear, approved updates with enough detail to identify the manager and schedule.
Does it change widget settings?
This action updates an existing manager record; it does not create or delete a widget.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Callpage. A trigger fires from one place; an action lands in another.
Slack triggers
Callpage actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get All Managers
Tool to retrieve a list of managers for a specific widget with pagination. use when you need to page through all managers assigned to a widget after confirming its id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get All SMS Messages
Tool to retrieve all sms messages for a widget. use when you need to fetch both default and custom sms templates after confirming the widget exists.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Get All Users
Tool to retrieve a list of all users with pagination. use when you need to page through all users in your callpage account to synchronize or audit user records.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Get All Widgets
Tool to retrieve a list of widgets with pagination. use when you need to page through all widgets after api authentication.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Get API Root
Tool to get the root api greeting. use to verify connectivity and retrieve the initial api greeting after setting the api key.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get Manager Status Statistics
Tool to retrieve statistical data about manager statuses. use when you need summary counts of enabled and disabled managers for a specific widget.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Get SMS Statistics
Tool to retrieve statistical data about sms messages. use when you need summary counts of sms messages for a given widget.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Get Widget
Tool to retrieve details of a specific widget by id. use when you have a widget id and need its complete configuration.
Connect any two apps with Notis in the middle.
Slack and Callpage, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Callpage.