Update an agent's Callingly schedule from Slack
Keep availability changes from getting buried. Let Notis apply a clearly stated schedule update to the specified Callingly agent.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Update Agent Schedule
Tool to update an agent's availability schedule. use when you need to set or override an agent's daily availability times.
Why this helps
Schedule changes can be mentioned in chat but never make it into the calling calendar.
- Carry clear availability changes into Callingly.
- Reduce repeated entry of schedule details.
- Keep the requested update linked to the Slack conversation.
Setup
Build it in a few focused steps.
- 1Connect Slack and Callingly to Notis once in the portal.
- 2Ask Notis to update a Callingly agent schedule only when Slack clearly specifies the agent and the intended availability times.
- 3Pick Slack Channel Message Received as the trigger.
- 4Choose a run-report channel and test with one authorized, specific schedule change.
Questions about this workflow
What must the Slack request say?
It should identify the agent and clearly state the days and times to set.
Will an ambiguous message trigger an update?
The instruction should limit updates to requests with a clear agent and specific schedule.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Callingly. A trigger fires from one place; an action lands in another.
Slack triggers
Callingly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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New Channel Created Trigger
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Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
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Direct Message Received
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Message Reaction Added
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Message Reaction Removed
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Reaction Added Trigger
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Connect any two apps with Notis in the middle.
Slack and Callingly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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