Move bug reports from Slack DMs into BugHerd
A bug report sent privately deserves a trackable next step too. Let Notis create a BugHerd task from a useful Slack DM.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Why this helps
Private messages are easy to forget because they are invisible to the wider issue-tracking routine.
- Give privately reported defects a shared follow-up record.
- Reduce reliance on memory after a DM conversation.
- Keep actionable reports visible to the people working on bugs.
Setup
Build it in a few focused steps.
- 1Connect Slack and BugHerd to Notis once in the portal.
- 2Create an automation asking Notis to create BugHerd tasks only for direct messages that contain actionable bug reports.
- 3Choose the Slack direct-message trigger and a channel for run reports.
- 4Test with one real DM report and verify the task contains its useful context.
Questions about this workflow
Will every DM become a task?
Describe the kinds of messages that qualify and ask Notis to skip unrelated conversations.
Can a DM include enough detail?
Yes, if it describes the problem and relevant steps or context. The instruction can also ask Notis to note when details are missing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Bugherd. A trigger fires from one place; an action lands in another.
Slack triggers
Bugherd actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Guest to Project
Tool to add a guest (client) to a project. use when you want to add an existing client by id or invite a new client by email.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Member to Project
Tool to add a member to a project in bugherd. use when you need to add an existing user to a specific project.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create Attachment
Tool to add a new attachment to a task using an existing url. use when you have project and task ids and the external file url ready.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Column
Tool to create a new column in a project. use when you need to add a custom workflow column after identifying the project id.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create Comment
Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create Project
Tool to create a new project. use when you need to initialize a project after gathering its name and url. example: "create a new project named 'my website' with url 'http://www.example.com'."
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create Webhook
Tool to create a new webhook for real-time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be sent to 'https://example.com/webhook'."
Connect any two apps with Notis in the middle.
Slack and Bugherd, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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