Keep support records aligned with team updates
When your team reports a clear support change in Slack, update the matching Bubble record while preserving the trail of context.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Patch Thing By ID
Tool to modify selected fields on a Thing by its unique ID. Use after confirming the Thing exists.
Why this helps
Support status can diverge across chat and the app, leaving teammates unsure whether a customer still needs help.
- Keep an existing issue status aligned with team updates.
- Reduce manual status entry after a resolution or escalation.
- Make customer follow-up easier to coordinate.
Setup
Build it in a few focused steps.
- 1Connect Slack and Bubble to Notis once through the portal.
- 2Create the automation in the portal or ask Notis conversationally.
- 3Use one instruction asking Notis to patch the matching existing Bubble support issue only when Slack clearly states a resolution or escalation and identifies the issue.
- 4Select the channel-message trigger, choose a reporting channel, and test with one known issue update.
Questions about this workflow
Can it close an issue based on a casual comment?
Tell Notis to require an explicit resolution statement and a clear match to the existing Bubble issue.
Will it create an issue if no matching record exists?
No. This workflow patches an existing issue and should skip when there is no confident match.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Bubble. A trigger fires from one place; an action lands in another.
Slack triggers
Bubble actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Create Things
Tool to bulk create multiple Things in Bubble via newline-separated JSON. Use when you need to insert many records at once. Must have Create via API permission.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Thing
Tool to create a new Thing. Use when providing a complete JSON payload to add a new record.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Delete Thing By ID
Tool to delete a Bubble Thing by its unique ID. Use when you need to remove a specific record via the Bubble Data API.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Get Thing By ID
Retrieves a single Thing (record) from a Bubble Data Type by its unique ID. This is a read-only operation that fetches complete details of a specific record. The response includes all custom fields defined in the Data Type, plus standard Bubble fields (_id, created_by, created_date, modified_date). Use when you need to: - Fetch details of a specific record you know the ID of - Verify a record exists - Get the latest field values for a Thing Note: Requires the Data API to be enabled in your Bubble app settings and the specific Data Type to be exposed via the API.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Patch Thing By ID
Tool to modify selected fields on a Thing by its unique ID. Use after confirming the Thing exists.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Replace Thing by ID
Tool to replace all editable fields on a Thing by its Unique ID. Use when you need a full overwrite of a Thing's fields and reset omitted fields to default.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Download File
Tool to download a file given its URL. Use when you need to retrieve file content and obtain an s3key for subsequent upload tests.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create Temp File
Tool to upload bytes as a temporary file to Cloudflare R2 and return an S3 key. Use when you need a short-lived file reference before persisting it in a Thing.
Connect any two apps with Notis in the middle.
Slack and Bubble, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Bubble.