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Notis

Get the Botstar app ID when setup begins

Let your setup process call Notis to fetch the Botstar app ID right when widget initialization work starts.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Get BotStar Application IDs

Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.

Why this helps

Widget setup depends on an identifier that is easy to overlook until the configuration is already underway.

  • Makes the identifier available at the beginning of setup.
  • Reduces interruption to search for app details.
  • Fits into an existing custom setup process.

Setup

Build it in a few focused steps.

  • 1Connect Botstar to Notis once through the portal.
  • 2Create an incoming webhook automation in the portal or ask Notis to make one.
  • 3Write one instruction asking Notis to retrieve the Botstar app ID when the setup webhook arrives.
  • 4Choose the webhook trigger and a channel for run reports.
  • 5Send one test request from the setup process and verify the returned app ID.

Questions about this workflow

Does this webhook initialize the widget?

No. It retrieves the application ID for a separate widget initialization step.

Who sends the webhook?

Your external setup tool or custom backend sends the HTTP request that starts the Notis automation.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Slack to Botstar. A trigger fires from one place; an action lands in another.

Slack triggers

Botstar actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

BotStar LiveChat onClose Callback

Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get BotStar Application IDs

Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.

ActionInstant

New Channel Created Trigger

Triggered when a new channel is created in Slack.

TriggerInstant

Livechat boot

Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.

ActionInstant

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

TriggerInstant

Close BotStar Livechat Widget

Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.

ActionInstant

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

TriggerInstant

Livechat on open

Tool to register a callback when the chat window is opened. use after widget initialization.

ActionInstant

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Livechat open

Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').

ActionInstant

Message Reaction Removed

Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Livechat update

Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.

ActionInstant

Reaction Added Trigger

DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.

TriggerInstant

Get BotStar Webview Parameter

Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.

ActionInstant

Connect any two apps with Notis in the middle.

Slack and Botstar, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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