Start a Botsonic FAQ audit from Slack
When your team flags an FAQ review in a channel, have Notis retrieve the bot's existing FAQs so the review starts with one consolidated list.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Why this helps
FAQ reviews stall when the current set of chatbot answers is hard to locate and gather.
- Makes a Slack review request actionable.
- Provides the current FAQ set as a starting point.
- Avoids searching through bot content before discussing improvements.
Setup
Build it in a few focused steps.
- 1Connect Slack and Botsonic to Notis once through the portal.
- 2Create an automation in the portal or describe it to Notis conversationally.
- 3Give Notis one prompt to retrieve the existing FAQs for the named Botsonic bot when a channel message requests an FAQ audit.
- 4Select the Slack channel-message trigger and the run-report channel.
- 5Test by posting a real audit request and checking the returned FAQ list.
Questions about this workflow
Does retrieving FAQs change the bot?
No. This action lists FAQs; it does not edit them.
Can the workflow know which bot to inspect?
Name the intended bot or provide a clear rule for selecting it in the plain-language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Botsonic. A trigger fires from one place; an action lands in another.
Slack triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Bot Data
Tool to delete specific bot data using its id. use when you need to remove outdated or irrelevant data after confirming the data identifier.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Delete Starter Question
Tool to delete a specific starter question by its unique identifier. use after confirming the id of the starter question you want to remove.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Delete Uploaded File
Tool to delete a specific uploaded file by its id. use when you need to remove a file from the bot's data repository after confirming the file id.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Get All Bot Data
Tool to retrieve all data associated with the bot, including files and resources. use when you need a comprehensive export of bot assets for backup or inspection.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get All Bots
Tool to retrieve all bots associated with the account. use when you need to list existing bots after authentication.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
Slack and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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