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Review Botsonic conversations without opening another dashboard first

When you DM Notis asking to review chatbot conversations, have it retrieve the Botsonic conversation list so you can begin with the evidence that matters.

Trigger

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

Action

Get All Conversations

Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.

Why this helps

Finding time to switch dashboards and hunt for customer conversations can push valuable product signals out of sight.

  • Makes conversation review start from a familiar request.
  • Reduces dashboard hopping before a review session.
  • Creates a repeatable path to inspect customer interactions.

Setup

Build it in a few focused steps.

  • 1Connect Slack and Botsonic to Notis once through the portal.
  • 2Create the automation conversationally or in the portal with a plain-language prompt.
  • 3In one instruction, ask Notis to retrieve the conversation list for the specified Botsonic bot when you request a review by DM.
  • 4Choose the Slack direct-message trigger and a run-report channel.
  • 5Test by sending Notis a DM requesting a conversation review and confirm the retrieved list is for the intended bot.

Questions about this workflow

Does this summarize every conversation?

The selected action retrieves a paginated list of conversations. Ask Notis to present or review the returned list according to your instruction.

Can I trigger it from a private DM?

Yes. The Slack direct-message event covers DMs across DM channels.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Slack to Botsonic. A trigger fires from one place; an action lands in another.

Slack triggers

Botsonic actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Bulk Upload Bot URLs

Tool to bulk upload urls for bot training. use when you need to upsert multiple document urls into a bot in one request.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete Bot Data

Tool to delete specific bot data using its id. use when you need to remove outdated or irrelevant data after confirming the data identifier.

ActionInstant

New Channel Created Trigger

Triggered when a new channel is created in Slack.

TriggerInstant

Delete Starter Question

Tool to delete a specific starter question by its unique identifier. use after confirming the id of the starter question you want to remove.

ActionInstant

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

TriggerInstant

Delete Uploaded File

Tool to delete a specific uploaded file by its id. use when you need to remove a file from the bot's data repository after confirming the file id.

ActionInstant

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

TriggerInstant

Get All Bot Data

Tool to retrieve all data associated with the bot, including files and resources. use when you need a comprehensive export of bot assets for backup or inspection.

ActionInstant

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Get All Bots

Tool to retrieve all bots associated with the account. use when you need to list existing bots after authentication.

ActionInstant

Message Reaction Removed

Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Get All Conversations

Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.

ActionInstant

Reaction Added Trigger

DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.

TriggerInstant

Get All FAQs

Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.

ActionInstant

Connect any two apps with Notis in the middle.

Slack and Botsonic, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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