Get a quick view of Botsonic support conversations
Ask Notis for a support pulse in Slack and have it retrieve Botsonic conversations, giving you a starting point for spotting repeated questions or friction.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Why this helps
Customer conversations can be hard to review consistently when doing so requires a dedicated dashboard session.
- Makes lightweight conversation reviews easier to start.
- Helps surface repeated questions from customer interactions.
- Fits a review request into the messaging tool already in use.
Setup
Build it in a few focused steps.
- 1Connect Slack and Botsonic to Notis once through the portal.
- 2Create the automation through a plain-language request to Notis or the portal.
- 3In one instruction, ask Notis to retrieve the conversation list for the chosen bot when you DM for a support pulse.
- 4Choose the Slack direct-message trigger and select a channel for run reports.
- 5Test with one real DM request and confirm Notis retrieves conversations for the intended bot.
Questions about this workflow
Does this calculate analytics?
The action retrieves conversation threads. It does not itself provide a dedicated analytics report.
Will it return all conversations at once?
The action returns a paginated list. The results available depend on its paging behavior.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Botsonic. A trigger fires from one place; an action lands in another.
Slack triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Upload Bot URLs
Tool to bulk upload urls for bot training. use when you need to upsert multiple document urls into a bot in one request.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Bot Data
Tool to delete specific bot data using its id. use when you need to remove outdated or irrelevant data after confirming the data identifier.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Delete Starter Question
Tool to delete a specific starter question by its unique identifier. use after confirming the id of the starter question you want to remove.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Delete Uploaded File
Tool to delete a specific uploaded file by its id. use when you need to remove a file from the bot's data repository after confirming the file id.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Get All Bot Data
Tool to retrieve all data associated with the bot, including files and resources. use when you need a comprehensive export of bot assets for backup or inspection.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get All Bots
Tool to retrieve all bots associated with the account. use when you need to list existing bots after authentication.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
Slack and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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