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Help trial users get started from Slack

React to the right message and let Notis start the Botbaba action for a trial user who needs a hand.

Trigger

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

Action

Execute Bot Action By User

Tool to execute a bot action for specific users. Use when you need to trigger actions for one or multiple bot users.

Why this helps

Trial users can lose momentum while teams discuss who should help and when to reach out.

  • Turns an agreed onboarding decision into an action
  • Reduces the gap between discussion and customer help
  • Makes a small handoff easy to repeat

Setup

Build it in a few focused steps.

  • 1Connect Slack and Botbaba to Notis once through the portal.
  • 2Create an automation and specify the reaction that signals trial onboarding help for an identified Botbaba user.
  • 3Choose the Slack message reaction trigger and select a channel for run reports.
  • 4Test with one real trial onboarding message and the agreed reaction.

Questions about this workflow

Can different reactions mean different onboarding actions?

Describe one clear reaction-to-action rule in this automation; test it with a real example.

Who decides a trial user needs help?

Your team makes that decision in Slack before adding the agreed reaction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Slack to Botbaba. A trigger fires from one place; an action lands in another.

Slack triggers

Botbaba actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Shopify Cart Creation Simulator

Tool to simulate a Shopify cart creation webhook payload. Use when generating test payloads for BOTBABA_CART_CREATION_SHOPIFY_WEBHOOK.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Cart Creation Shopify Webhook

Tool to receive Shopify Cart Creation webhooks. Use when configuring Shopify webhook for Cart Creation events and forwarding the payload to Botbaba. Must be called upon receiving Shopify payload.

ActionInstant

New Channel Created Trigger

Triggered when a new channel is created in Slack.

TriggerInstant

Cart Update Shopify Webhook

Tool to forward Shopify cart update events to BotBaba. Use when processing Shopify Cart Update webhook after configuring the webhook in your store.

ActionInstant

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

TriggerInstant

Shopify Checkout Creation Webhook Receiver

Tool to receive Shopify checkout creation webhook events. Use when configuring your Shopify store to notify BotBaba of checkout creation events.

ActionInstant

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

TriggerInstant

Checkout Update Shopify Webhook

Tool to forward Shopify checkout/update events to Botbaba. Use when handling Shopify checkout update notifications.

ActionInstant

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Delete a broadcast campaign

Tool to delete a broadcast campaign. Use when you need to permanently remove a Botbaba broadcast by its ID after confirming it exists.

ActionInstant

Message Reaction Removed

Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Delete Contact

Tool to delete a contact. Use when you have the contact ID and want to remove it from Botbaba.

ActionInstant

Reaction Added Trigger

DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.

TriggerInstant

Delete a conversation flow

Tool to delete a conversation flow. Use when you need to permanently remove a Botbaba flow by its ID after confirming it exists.

ActionInstant

Connect any two apps with Notis in the middle.

Slack and Botbaba, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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