Move customer retention plans into Botbaba
Let Notis turn an explicit retention decision into the relevant Botbaba action while the context is still clear.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Execute Bot Action
Tool to execute a bot action or workflow. Use when triggering automated actions or workflows for a specific conversation.
Why this helps
Sensitive retention concerns are easy to postpone when they arrive alongside a founder's other urgent work.
- Connects retention decisions to follow-up
- Reduces the need to reconstruct private message context
- Helps keep customer concerns visible
Setup
Build it in a few focused steps.
- 1Connect Slack and Botbaba to Notis once through the portal.
- 2Create an automation and describe how Notis should identify an explicit retention plan and start its matching action.
- 3Choose the Slack direct message trigger and select a channel for run reports.
- 4Test with one real DM that clearly identifies the customer and response plan.
Questions about this workflow
Does this decide how to retain a customer?
No. Your team decides the plan; the automation starts the action after that decision is clear.
Can it run on all private messages?
Ask Notis to act only on explicit retention plans with a recognizable customer reference.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Botbaba. A trigger fires from one place; an action lands in another.
Slack triggers
Botbaba actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Shopify Cart Creation Simulator
Tool to simulate a Shopify cart creation webhook payload. Use when generating test payloads for BOTBABA_CART_CREATION_SHOPIFY_WEBHOOK.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cart Creation Shopify Webhook
Tool to receive Shopify Cart Creation webhooks. Use when configuring Shopify webhook for Cart Creation events and forwarding the payload to Botbaba. Must be called upon receiving Shopify payload.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Cart Update Shopify Webhook
Tool to forward Shopify cart update events to BotBaba. Use when processing Shopify Cart Update webhook after configuring the webhook in your store.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Shopify Checkout Creation Webhook Receiver
Tool to receive Shopify checkout creation webhook events. Use when configuring your Shopify store to notify BotBaba of checkout creation events.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Checkout Update Shopify Webhook
Tool to forward Shopify checkout/update events to Botbaba. Use when handling Shopify checkout update notifications.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Delete a broadcast campaign
Tool to delete a broadcast campaign. Use when you need to permanently remove a Botbaba broadcast by its ID after confirming it exists.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Delete Contact
Tool to delete a contact. Use when you have the contact ID and want to remove it from Botbaba.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Delete a conversation flow
Tool to delete a conversation flow. Use when you need to permanently remove a Botbaba flow by its ID after confirming it exists.
Connect any two apps with Notis in the middle.
Slack and Botbaba, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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