Move agreed customer feedback responses into Botbaba
Turn the team's decision to respond into a Botbaba action for the customer who raised the feedback.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Execute Bot Action By User
Tool to execute a bot action for specific users. Use when you need to trigger actions for one or multiple bot users.
Why this helps
Customer feedback often generates useful discussion but no single reminder to send the response.
- Connects feedback decisions to a next action
- Keeps response ownership from fading after discussion
- Reduces repeated context gathering
Setup
Build it in a few focused steps.
- 1Connect Slack and Botbaba to Notis once through the portal.
- 2Create an automation and describe how Notis should recognize an agreed response and start the right action for the identified customer.
- 3Choose the Slack channel message trigger and select a channel for run reports.
- 4Test with one real feedback thread and a known Botbaba user.
Questions about this workflow
Does this trigger on feedback itself?
It should trigger on a Slack message that clearly agrees a response is needed.
How can I prevent duplicate actions?
Ask Notis to act only on a new explicit decision, not repeated references to the same feedback.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Botbaba. A trigger fires from one place; an action lands in another.
Slack triggers
Botbaba actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Shopify Cart Creation Simulator
Tool to simulate a Shopify cart creation webhook payload. Use when generating test payloads for BOTBABA_CART_CREATION_SHOPIFY_WEBHOOK.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cart Creation Shopify Webhook
Tool to receive Shopify Cart Creation webhooks. Use when configuring Shopify webhook for Cart Creation events and forwarding the payload to Botbaba. Must be called upon receiving Shopify payload.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Cart Update Shopify Webhook
Tool to forward Shopify cart update events to BotBaba. Use when processing Shopify Cart Update webhook after configuring the webhook in your store.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Shopify Checkout Creation Webhook Receiver
Tool to receive Shopify checkout creation webhook events. Use when configuring your Shopify store to notify BotBaba of checkout creation events.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Checkout Update Shopify Webhook
Tool to forward Shopify checkout/update events to Botbaba. Use when handling Shopify checkout update notifications.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Delete a broadcast campaign
Tool to delete a broadcast campaign. Use when you need to permanently remove a Botbaba broadcast by its ID after confirming it exists.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Delete Contact
Tool to delete a contact. Use when you have the contact ID and want to remove it from Botbaba.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Delete a conversation flow
Tool to delete a conversation flow. Use when you need to permanently remove a Botbaba flow by its ID after confirming it exists.
Connect any two apps with Notis in the middle.
Slack and Botbaba, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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