Review Bolna batches from Slack
Let a Slack question about an agent's batches prompt a focused retrieval in Bolna.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Fetch all batches by agent id
List all batches for agent
Why this helps
Batch checks can become a context-switching chore when they require finding the agent and navigating its batch history.
- Bring batch discovery closer to where the team is coordinating calls.
- Make agent batch checks easier to complete in short work windows.
- Reduce the number of manual searches needed to review calling activity.
Setup
Build it in a few focused steps.
- 1Connect Slack and Bolna to Notis once in the portal.
- 2Create an automation or ask Notis to retrieve batches when a specific agent's batch history is requested in Slack.
- 3Describe how to identify the agent and summarize the returned batches in one instruction.
- 4Choose Slack's Channel Message Received trigger and a channel for run reports.
- 5Test with one real agent batch request and verify the listed batches.
Questions about this workflow
Does this retrieve the executions inside a batch?
No. It lists batches for an agent; use the batch execution-list action for executions within a particular batch.
What reference should the request include?
Identify the Bolna agent whose batches the team wants to review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Bolna. A trigger fires from one place; an action lands in another.
Slack triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Delete an agent
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete batch by id
Delete a batch
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Fetch all batches by agent id
List all batches for agent
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Get all agents
List all agents
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Get all phone numbers
List all phone numbers for your account
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get execution by id
Retrieve specific execution by `execution id`
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Make a phone call from agent
Initiate calls
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Retrieve agent by id
Retrieve an agent
Connect any two apps with Notis in the middle.
Slack and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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