Look up a Bolna agent from Slack
Bring a specific agent's details into the Slack discussion where your team is planning a voice workflow.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Retrieve agent by id
Retrieve an agent
Why this helps
A quick agent question can derail focused work when the answer requires a separate lookup.
- Review one agent's details in context.
- Cut down on repeated navigation during setup discussions.
- Give the team a clearer view of the agent under consideration.
Setup
Build it in a few focused steps.
- 1Connect Slack and Bolna to Notis once in the portal.
- 2Create an automation or ask Notis to retrieve a Bolna agent when its details are requested in Slack.
- 3Describe how the message identifies the agent and what details are useful in one instruction.
- 4Select Slack's Channel Message Received trigger and choose a channel for run reports.
- 5Test with one real agent reference and verify the retrieved details.
Questions about this workflow
Does the message need the agent ID?
Provide a clear reference that lets Notis identify the specific Bolna agent.
Can this retrieve all agents?
Use the list-agents action to retrieve all agents; this workflow is for one specific agent.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Bolna. A trigger fires from one place; an action lands in another.
Slack triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Delete an agent
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete batch by id
Delete a batch
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Fetch all batches by agent id
List all batches for agent
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Get all agents
List all agents
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Get all phone numbers
List all phone numbers for your account
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get execution by id
Retrieve specific execution by `execution id`
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Make a phone call from agent
Initiate calls
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Retrieve agent by id
Retrieve an agent
Connect any two apps with Notis in the middle.
Slack and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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