Find Bolna call details from a Slack update
When someone posts a Bolna execution ID in Slack, have Notis retrieve the related call details.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Get execution by id
Retrieve specific execution by `execution id`
Why this helps
Finding a call's details can require leaving the conversation and searching through another tool.
- Bring a specific call's details into a Slack-driven workflow.
- Avoid a separate manual search when a teammate shares the execution ID.
- Make it easier to review a call while its context is at hand.
Setup
Build it in a few focused steps.
- 1Connect Slack and Bolna to Notis once in the portal.
- 2Create an automation or ask Notis to retrieve Bolna call details when an execution ID is shared in Slack.
- 3Describe what identifier to look for and how Notis should summarize the returned details.
- 4Pick Slack's Channel Message Received trigger and choose a channel for run reports.
- 5Test with one real execution ID and verify the returned call is the intended one.
Questions about this workflow
Does this find calls without an execution ID?
The Bolna action retrieves a specific execution by ID, so the instruction needs a usable identifier.
Can it search all calls by a phone number?
This action looks up an execution by its ID rather than searching by phone number.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Bolna. A trigger fires from one place; an action lands in another.
Slack triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Delete an agent
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete batch by id
Delete a batch
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Fetch all batches by agent id
List all batches for agent
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Get all agents
List all agents
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Get all phone numbers
List all phone numbers for your account
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get execution by id
Retrieve specific execution by `execution id`
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Make a phone call from agent
Initiate calls
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Retrieve agent by id
Retrieve an agent
Connect any two apps with Notis in the middle.
Slack and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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