Keep bug reports from staying in a DM
If a useful bug report arrives privately, give it a trackable place in Bitbucket for follow-up.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Create an issue
Creates a new issue in a bitbucket repository, setting the authenticated user as reporter; ensures assignee (if provided) has repository access, and that any specified milestone, version, or component ids exist.
Why this helps
A bug shared in a direct message may be invisible to the wider team and easy for the recipient to forget.
- Give actionable private reports a durable tracking point.
- Reduce dependence on one person remembering to relay the report.
- Keep the report available to the people doing the work.
Setup
Build it in a few focused steps.
- 1Connect Slack and Bitbucket to Notis once in the portal.
- 2Create an automation in the portal, or ask Notis conversationally to capture bug reports from DMs.
- 3Give Notis one instruction to create an issue for actionable bug reports received in Slack direct messages; choose the DM trigger and a run-report channel, then test with one appropriate real example.
Questions about this workflow
Does the DM trigger include group DMs?
The supplied trigger covers DMs across DM channels.
Should every private message create an issue?
No. Tell Notis to create an issue only for actionable bug reports.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Bitbucket. A trigger fires from one place; an action lands in another.
Slack triggers
Bitbucket actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create a branch
Creates a new branch in a bitbucket repository from a target commit hash; the branch name must be unique, adhere to bitbucket's naming conventions, and not include the 'refs/heads/' prefix.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create an issue
Creates a new issue in a bitbucket repository, setting the authenticated user as reporter; ensures assignee (if provided) has repository access, and that any specified milestone, version, or component ids exist.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create an issue comment
Adds a new comment with markdown support to an existing bitbucket issue.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create a pull request
Creates a new pull request in a specified bitbucket repository, ensuring the source branch exists and is distinct from the (optional) destination branch.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create repository
Creates a new bitbucket 'git' repository in a specified workspace, defaulting to the workspace's oldest project if `project key` is not provided.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create snippet comment
Posts a new top-level comment or a threaded reply to an existing comment on a specified bitbucket snippet.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Delete issue
Permanently deletes a specific issue, identified by its `issue id`, from the repository specified by `repo slug` within the given `workspace`.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Delete repository
Permanently deletes a specified bitbucket repository; this action is irreversible and does not affect forks.
Connect any two apps with Notis in the middle.
Slack and Bitbucket, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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