Draft service change notices from Slack
Convert the team's settled service update into a campaign draft while the details are easy to check.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Create Transactional Campaign
This tool creates a new transactional campaign within a specified brand in bigmailer. it allows users to programmatically create new transactional campaigns by using the provided parameters (brandid, name, subject, fromname, fromemail, htmlcontent, etc.). the api endpoint returns details such as campaignid, name, status, and created at when a campaign is successfully created.
Why this helps
Service changes create follow-up work across channels, and the customer notice can get lost among operational tasks.
- Carry the operational summary into a customer email draft.
- Reduce duplicate copy work during a service change.
- Keep review of dates and impacts close to campaign creation.
Setup
Build it in a few focused steps.
- 1Connect Slack and Bigmailer to Notis once in the portal.
- 2Create an automation prompt to draft a Bigmailer service notice from messages marked service-notice-draft.
- 3Select the Slack channel message trigger and a channel for run reports.
- 4Test with a sample service update and review the campaign details in Bigmailer.
Questions about this workflow
Will it notify customers automatically?
No. The action creates a campaign. It does not send it or choose recipients.
What information should the Slack brief contain?
Include the change, who it affects, when it happens, and the approved customer-facing copy.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Bigmailer. A trigger fires from one place; an action lands in another.
Slack triggers
Bigmailer actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Transactional Campaign
This tool creates a new transactional campaign within a specified brand in bigmailer. it allows users to programmatically create new transactional campaigns by using the provided parameters (brandid, name, subject, fromname, fromemail, htmlcontent, etc.). the api endpoint returns details such as campaignid, name, status, and created at when a campaign is successfully created.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get User Information
This tool retrieves information about the authenticated user in bigmailer using the get /me endpoint. it requires only authentication and no additional parameters, making it ideal for verifying api connectivity and retrieving essential user details.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
List All Brands
This tool retrieves a list of all brands associated with the authenticated bigmailer account. it allows users to view and manage their brands. the operation is executed via a simple get request to the /brands endpoint and requires proper authentication using the x-api-key header. the response is a json array containing information such as brand id, brand name, and other related details.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Bigmailer, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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