Clarify browser context in Slack support reports
Turn the technical header in a report into details the next teammate can use.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
User Agent Parser API
Tool to parse a user-agent string into device, os, browser, and bot details. use when you have a raw user-agent header and need structured client info.
Why this helps
A vague bug handoff often leads to another round of questions about the device or browser involved.
- Give the next teammate a readable environment summary.
- Reduce follow-up questions about browser and device.
- Keep debugging context close to the reported issue.
Setup
Build it in a few focused steps.
- 1Connect Slack and Big data cloud to Notis once through the portal.
- 2Create an automation in the portal, or ask Notis conversationally to parse user-agent headers included in Slack support reports.
- 3Write one instruction to return device, OS, browser, and bot details as a concise handoff.
- 4Select the Slack channel message trigger and choose a run report channel.
- 5Test with a real user-agent header from an approved report.
Questions about this workflow
What will the parser identify?
The User Agent Parser API provides device, operating system, browser, and bot details.
Can this work without the header?
The message needs to contain a raw user-agent string for the parser to interpret.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Big data cloud. A trigger fires from one place; an action lands in another.
Slack triggers
Big data cloud actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Am I Roaming API
Tool to determine if the user is roaming based on their ip address and gps coordinates. use after obtaining device location to verify roaming status before mobile actions.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
ASN Extended Receiving From Info API
Tool to return upstream providers (receivingfrom) for a given asn. use when you need a paginated list of ases feeding traffic for the specified asn.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
ASN Extended Transit To Info API
Tool to return downstream customers (transitto) for a given asn. use when you need a paginated list of ases receiving traffic from a specific asn.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
ASN Rank List API
Tool to fetch a ranked list of autonomous systems by ipv4 announcement volumes. use after you need to compare or analyze as ranks.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
BGP Active Prefixes API
Tool to retrieve ipv4 or ipv6 prefixes currently announced on bgp. use when inspecting bgp routing announcements for a given asn.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Reverse Geocoding With Timezone API
Tool to return reverse geocoding and time zone info for given coordinates. use when you need both locality details and timezone data in one call.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Country by IP Address API
Tool to geolocate an ip address and retrieve country details and demographics. use when you need country-level data after obtaining the target ip address.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Country Info API
Tool to fetch detailed country information by iso code. use when you need localized names, currencies, regions, and other metadata for a country.
Connect any two apps with Notis in the middle.
Slack and Big data cloud, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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