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Answer on-call questions from Slack DMs

Resolve a private coverage question with a schedule lookup before a handoff slips through the cracks.

Trigger

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

Action

List On-Call Schedules

Tool to list all on-call schedules. use when you need to retrieve all configured on-call calendars.

Why this helps

A private handoff question can get buried when someone must switch tools and remember to return with the answer.

  • Make private schedule questions easier to answer.
  • Reduce the chance of losing a follow-up while switching tools.
  • Support smoother handoffs with schedule information close at hand.

Setup

Build it in a few focused steps.

  • 1Connect Slack and Better Stack to Notis once through the portal.
  • 2Create an automation in the portal or ask Notis to create it conversationally.
  • 3In one plain-language instruction, ask Notis to list Better Stack on-call schedules when a Slack direct message asks about coverage or ownership.
  • 4Select Slack Direct Message Received, choose a report channel, and test with a real coverage DM.

Questions about this workflow

Does the action provide schedule details?

It retrieves the configured Better Stack on-call schedules.

Will Notis page the on-call person?

No. This workflow retrieves schedules and does not send alerts.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Slack to Better stack. A trigger fires from one place; an action lands in another.

Slack triggers

Better stack actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Escalation Policy

Tool to create a new escalation policy. use when defining how incidents should escalate across team members.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Heartbeat Group

Tool to create a new heartbeat group. use when you need to organize related heartbeat checks under a single, logical group. example prompt: "create a new heartbeat group named 'backend services'."

ActionInstant

New Channel Created Trigger

Triggered when a new channel is created in Slack.

TriggerInstant

Create Outgoing Webhook Integration

Tool to create a new outgoing webhook integration. use when you need to register an endpoint to receive event notifications from better stack.

ActionInstant

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

TriggerInstant

Create Source Group

Tool to create a new source group. use when you have finalized the group name (and optional sort index) and need to organize related log sources under that group.

ActionInstant

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

TriggerInstant

Delete Escalation Policy

Tool to delete an escalation policy by id. use when you need to permanently remove an existing escalation policy after confirming its id.

ActionInstant

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Delete Source Group

Tool to delete a source group by id. use when you need to permanently remove an existing source group after confirming it is no longer needed.

ActionInstant

Message Reaction Removed

Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Get Heartbeat

Tool to get a single heartbeat by id. use when you need to fetch details of a specific heartbeat.

ActionInstant

Reaction Added Trigger

DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.

TriggerInstant

Get Heartbeat Availability

Tool to retrieve availability summary for a specific heartbeat. use when you need availability metrics for a heartbeat within an optional date range.

ActionInstant

Connect any two apps with Notis in the middle.

Slack and Better stack, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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