Use a Slack reaction to check Best Buy product reviews
A simple reaction can signal that a product is ready for a closer look at customer feedback.
Trigger
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Action
Get Product Reviews
Tool to retrieve product reviews. use when you need customer feedback with filters or sorting. use after obtaining product skus.
Why this helps
Teams may agree to investigate a device but forget to check real customer feedback.
- Turn a lightweight team signal into a research step.
- Bring customer feedback into the decision process.
- Avoid relying only on a product's marketing description.
Setup
Build it in a few focused steps.
- 1Connect Slack and Best Buy to Notis once in the portal.
- 2Create the automation in the portal or ask Notis in plain language.
- 3In one instruction, ask Notis to identify the product in a reacted-to message and retrieve its Best Buy reviews when the chosen reaction is added.
- 4Select the Slack message reaction added trigger, choose the supported channel and emoji filter, and set a report channel.
- 5Test by adding the chosen reaction to a product message with an identifiable SKU or product name.
Questions about this workflow
What does the reaction do?
It signals Notis to look up reviews for the product discussed in the reacted-to message.
Does it work for any emoji?
The trigger supports optional channel and emoji filtering; choose a reaction that your team uses consistently.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Bestbuy. A trigger fires from one place; an action lands in another.
Slack triggers
Bestbuy actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Categories
Tool to retrieve best buy product categories. use when you need to list or filter categories in the catalog.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Category Details
Tool to retrieve detailed information about a best buy category by its id. use when you need enriched metadata about a specific category.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Get Product Details by SKU
Tool to retrieve detailed information about a specific product by sku. use after obtaining a valid sku to fetch its attributes.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Get Products
Tool to retrieve products from best buy. use when you need to fetch product listings with optional filters and sorting. example: 'get products for category abcat0101000 sorted by saleprice.dsc.'
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Get Review Details
Tool to retrieve detailed information for a specific review by id. use after confirming the review id.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get Product Reviews
Tool to retrieve product reviews. use when you need customer feedback with filters or sorting. use after obtaining product skus.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Get Store Details
Tool to retrieve detailed information about a specific best buy store. use when you have a valid store id.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Get Best Buy Stores
Tool to retrieve a list of best buy stores. use when you need store listings with optional filters or geo-search after confirming your api key.
Connect any two apps with Notis in the middle.
Slack and Bestbuy, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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