Find customer update context without leaving the Slack follow-up
When a team asks what was announced about a feature, have Notis search Beamer posts and report matching context for follow-up.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Get Posts
Tool to retrieve a list of posts. use when you need ids and titles of posts for further operations.
Why this helps
Questions about past customer communication can turn into a distracting search across announcement history.
- Find candidate announcements tied to the question's feature or release.
- Keep the lookup connected to the discussion needing an answer.
- Reduce context switching during customer follow-up.
Setup
Build it in a few focused steps.
- 1Connect Slack and Beamer to Notis once through the portal.
- 2Create an automation with the Slack channel message trigger.
- 3Write one plain-language instruction to recognize customer update questions and search Beamer posts for the feature or release mentioned.
- 4Choose a channel for run reports and test with a real question that includes a feature name.
Questions about this workflow
Does this answer the customer directly?
No. It finds candidate Beamer posts and reports context for the team to use in its reply.
How do I improve lookup relevance?
Include the feature name, release title, or timeframe in the Slack question.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Beamer. A trigger fires from one place; an action lands in another.
Slack triggers
Beamer actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Count Posts
Tool to count existing posts. use when you need the number of posts matching specific filters.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Category
Tool to retrieve a specific category by its id. use when you need to load metadata for a category before filtering or grouping posts by that category.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Get Feed
Tool to retrieve the url for your standalone feed. use after embedding to fetch the feed link for embedding or sharing.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Get Feeds
Tool to retrieve the url for your feed. use when you need to embed or access your standalone feed.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Get Feed URL
Tool to retrieve the url for your personalized feed. use after setting segmentation or language options to embed or redirect users.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get Notification
Tool to retrieve details of a specific notification by its unique notification id. use after obtaining the notification id to fetch its full details.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Get Notifications
Tool to fetch unread notifications. use after providing user context to retrieve and mark notifications as read.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Get Post Comments
Tool to retrieve comments for a specific post. use after identifying the post id to list its comments.
Connect any two apps with Notis in the middle.
Slack and Beamer, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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