Save useful customer feedback with one reaction
Mark a feedback message in Slack with your agreed reaction and let Notis save its context in Backendless.
Trigger
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Action
Map Put
Tool to set or update key-value pairs in a hive map. use when you need to add or update multiple entries in a hive map.
Why this helps
Useful customer feedback gets lost when it is scattered across conversations and channels.
- Makes feedback capture quick and familiar
- Keeps useful examples outside channel scrollback
- Supports later review of customer themes
Setup
Build it in a few focused steps.
- 1Connect Slack and Backendless to Notis once through the portal.
- 2Create an automation that saves the reacted-to feedback message and a concise summary in a Backendless hive map.
- 3Choose Message Reaction Added as the trigger, specify the bookmark emoji, select a run-report channel, and test with one real feedback message.
Questions about this workflow
How does the workflow know which feedback to save?
The agreed reaction marks the relevant message. State that reaction and the desired context in the prompt.
Can this be used for a particular feedback type?
Explain the kind of feedback you want to collect, such as feature requests or customer friction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Backendless. A trigger fires from one place; an action lands in another.
Slack triggers
Backendless actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Copy File
Tool to copy a file or directory within backendless file storage. use when duplicating files to a new location after verifying source and destination paths.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Directory
Tool to create a new directory at the specified path. use when you need to organize files under a new folder structure.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create Backendless Hive
Tool to create a new hive. use when you need to provision a new hive resource before performing hive operations. example: create a hive named 'grocerystore'.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Backendless Timer
Tool to create a new timer with schedule and code. use when scheduling recurring or one-off tasks to run server-side logic after confirming parameters.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Delete Directory
Tool to delete a directory at the specified path in backendless file storage. use when you need to remove folders after confirming the path.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Delete File
Tool to delete a file at the specified path in backendless file storage. use after confirming the file's relative path and filename.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Delete Backendless Timer
Tool to delete a backendless timer by name. use when you need to remove a scheduled timer after confirming its name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Directory Listing
Tool to retrieve a listing of files and directories at a given path. use when browsing or filtering file storage directories.
Connect any two apps with Notis in the middle.
Slack and Backendless, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Backendless.