Connect customer feedback with product monitoring
When customer feedback raises a product question, show the current request list so the team can check whether it is already being monitored.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
List Collection Requests
Tool to list all requests in a collection (paginated). use when you need to paginate through requests for a specific collection.
Why this helps
Useful customer feedback can be separated from product tracking, leaving its implications unexplored.
- Bring monitoring context to feedback discussions.
- Make product follow-up easier to start.
- Reduce the chance that useful feedback gets buried.
Setup
Build it in a few focused steps.
- 1Connect Slack and Asin data api to Notis once in the portal.
- 2Create an automation with a plain-language instruction to list relevant product collection requests when customer feedback raises an Amazon product question.
- 3Select Channel Message Received and the customer feedback channel.
- 4Choose a run-report channel and test with one real feedback message.
Questions about this workflow
Does the automation analyze customer sentiment?
No. Its Asin data api action lists collection requests for review.
How should the team decide which feedback is relevant?
Describe the intended product feedback context in the prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Asin data api. A trigger fires from one place; an action lands in another.
Slack triggers
Asin data api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Clear multiple collection requests
Tool to delete multiple requests from a collection by ids. use when you need to remove a selected set of request entries from an existing collection in a single call.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Collection Requests
Tool to list all requests in a collection (paginated). use when you need to paginate through requests for a specific collection.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Asin data api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Asin data api.