Save customer feedback from Slack to Appdrag
When customer feedback reaches a Slack channel, Notis can help preserve it in Appdrag so it is available when you plan what to improve.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Execute Cloud Backend function via POST
Tool to execute a Cloud Backend API function via POST on the default environment. Use when you need to call a function with POST parameters and optional APIKey.
Why this helps
Useful customer comments are scattered across support discussions and easy to lose.
- Keep feedback together for later review.
- Reduce manual copying from support discussions.
- Retain the customer need in the team's working record.
Setup
Build it in a few focused steps.
- 1Connect Slack and Appdrag to Notis once in the portal.
- 2Create an automation in the portal or ask Notis conversationally.
- 3In one instruction, describe what customer feedback looks like and ask Notis to create an Appdrag feedback record with its context.
- 4Pick the Slack channel-message trigger and choose a channel for run reports.
- 5Test with one real feedback example and check the Appdrag entry.
Questions about this workflow
Can this capture feedback discussed by the team rather than written by a customer?
Describe the context and phrasing that identify a customer comment, including when a teammate relays it.
Does it decide product priority?
This workflow captures feedback; prioritization should be handled separately.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Appdrag. A trigger fires from one place; an action lands in another.
Slack triggers
Appdrag actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Execute Cloud Backend function via DELETE
Tool to execute a Cloud Backend API function via DELETE on the default environment. Use when you need to call a function with DELETE parameters and optional APIKey.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Execute Preprod Function (DELETE)
Tool to execute the pre-production version of a Cloud Backend API function via DELETE. Use when you need to test or validate delete operations in the preprod environment before production deployment.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Execute PROD API Function (GET)
Tool to execute a production Cloud Backend API function via GET. Includes robust URL handling and fallbacks to accommodate management base URLs.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Execute Dev Function (PATCH)
Tool to execute the development version of a Cloud Backend API function via PATCH. Use after deploying or updating your function to the dev environment.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Execute Cloud Backend function via POST
Tool to execute a Cloud Backend API function via POST on the default environment. Use when you need to call a function with POST parameters and optional APIKey.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Execute Function POST (Preprod Env)
Tool to execute a Cloud Backend API function via POST on the preprod environment. Use when you need to test a function in the preprod environment before releasing to production. Include apiKey if your function requires APIKey security.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Execute Cloud Backend function via PUT (default)
Tool to execute a Cloud Backend API function via PUT on the default environment. Use when you need to call a function with PUT parameters and optional APIKey.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Execute Cloud Backend function via PUT (preprod)
Tool to execute a Cloud Backend API function via PUT on the preprod environment. Use when you need to call a function with PUT parameters and optional APIKey in preprod.
Connect any two apps with Notis in the middle.
Slack and Appdrag, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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