Keep useful customer context connected to analytics
When a team confirms an important user attribute in Slack, update the corresponding Amplitude user properties for more meaningful analysis.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Update User Properties in Amplitude
Update user properties using amplitude's identify api. this action allows you to: - set or update the user id for a device id - update user properties without sending an event - perform operations on user properties (set, append, etc.) - update user attributes like device info and location
Why this helps
Customer context gets repeated in conversations but does not reach the analytics profile used for product decisions.
- Keep relevant customer attributes closer to product analytics.
- Reduce repetitive manual profile maintenance.
- Support clearer segmentation and analysis.
Setup
Build it in a few focused steps.
- 1Connect Slack and Amplitude to Notis once in the portal.
- 2Create an automation in the portal, or ask Notis to update Amplitude user properties only when a Slack message confirms a specific customer-context change.
- 3Choose Slack Channel Message Received and select a channel for run reports.
- 4Test with one real, non-sensitive user attribute update and verify the Amplitude profile.
Questions about this workflow
Which properties should be updated?
Name the allowed attributes in the instruction and avoid sending unnecessary or sensitive information.
Does this record an event too?
No. The action updates user properties without sending an event.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Amplitude. A trigger fires from one place; an action lands in another.
Slack triggers
Amplitude actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Check Amplitude Cohort Status
Check the status of a cohort export request. this action allows you to: - poll the status of an in-progress cohort download request - determine if a cohort is ready for download
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Amplitude Event Category
Create a new event category in amplitude. this action allows you to: - create a new event category to organize event types - validate category name before creation key features: - creates event categories for organizing events - returns success/failure status
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create Amplitude Event Type
Create a new event type in amplitude. this action allows you to: - define a new event type with various properties - associate the event with a category - add metadata like description, tags, and owner key features: - creates trackable events in your amplitude project - supports full event type configuration
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Delete Amplitude Event Category
Delete an event category from amplitude. this action allows you to: - delete an existing event category - remove category organization from events key features: - permanently removes event categories - returns success/failure status
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Delete Amplitude Event Type
Delete an event type from amplitude. this action allows you to: - remove an event type from your project - mark live events as deleted - remove planned events from the tracking plan key features: - different behavior based on event status (live, planned, etc.) - returns success/failure status
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Request Amplitude Cohort
Get a single cohort by id and initiate download. this action allows you to: - request a specific cohort from amplitude - optionally include user properties in the response - start the asynchronous download process key features: - supports filtering by specific user properties - returns a request id used for polling status and downloading - supports eu data residency
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Get Amplitude Event Categories
Get event categories from amplitude. this action allows you to: - get all event categories in your project - get a specific category by name
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Get Amplitude Event Type
Get a specific event type from amplitude by name. this action allows you to: - retrieve detailed information about a single event type - get all properties and metadata for the event key features: - retrieves comprehensive event type details - returns metadata like category, description, and settings - supports lookup by exact event name
Connect any two apps with Notis in the middle.
Slack and Amplitude, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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