Resolve an address for support follow-up
Make a support follow-up easier to handle by resolving the Addresszen ID already included in the Slack discussion.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Resolve Address USA
Tool to resolve an address autocompletion by its address id and return the full address in us format. use after obtaining an address suggestion id from the autocomplete endpoint.
Why this helps
Support threads can accumulate unanswered details when address lookup requires a separate task and tool switch.
- Surface the full address in the support follow-up context.
- Reduce manual lookup work during a customer conversation.
- Keep the address detail connected to the question that needs it.
Setup
Build it in a few focused steps.
- 1Connect Slack and Addresszen to Notis once in the portal.
- 2Create an automation in the portal and name it for support address follow-ups.
- 3Write one plain-language instruction asking Notis to resolve the Addresszen suggestion ID included in a support follow-up and return the full address.
- 4Select the Slack channel message trigger and choose where Notis should report runs.
- 5Test with a support follow-up containing a valid suggestion ID.
Questions about this workflow
Does this contact the customer?
No. It returns the resolved address to the chosen run-report channel.
Can it autocomplete a partial address from the support message?
No. It can resolve an existing Addresszen suggestion ID.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Addresszen. A trigger fires from one place; an action lands in another.
Slack triggers
Addresszen actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Key Availability
Tool to get public information on an api key, including whether it is currently usable. use when you need to verify that a key is valid and available before making further api requests.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Resolve Address USA
Tool to resolve an address autocompletion by its address id and return the full address in us format. use after obtaining an address suggestion id from the autocomplete endpoint.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Addresszen, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Addresszen.