Check support escalation emails from Slack
Verify the address during handoff planning, when the person and the reason for contact are still clear.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Email Validation
Tool to validate whether an email address is real and deliverable. use after collecting an email address to confirm deliverability.
Why this helps
An escalation contact is added during a fast-moving discussion but never checked before the handoff depends on it.
- Catch an address issue during handoff planning.
- Keep the check close to the escalation context.
- Reduce the chance of finding a bad address only when follow-up is urgent.
Setup
Build it in a few focused steps.
- 1Connect Slack and Abstract to Notis once in the portal.
- 2Create an automation in the portal, or ask Notis to validate escalation emails shared in Slack.
- 3Use one instruction: when a channel message provides a support escalation email, validate it with Abstract and report the result.
- 4Choose the Slack channel message trigger and a channel for run reports.
- 5Test with one real escalation contact email.
Questions about this workflow
Does this notify the escalation contact?
No. It checks deliverability and reports the result.
Does a valid email guarantee the person will respond?
No. Validation checks the address, not availability or response time.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Abstract. A trigger fires from one place; an action lands in another.
Slack triggers
Abstract actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Email reputation
Tool to enrich an email address with reputation and risk scoring data. use when you need to assess an address's deliverability and risk before outreach. use after confirming your api key is valid.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Email Validation
Tool to validate whether an email address is real and deliverable. use after collecting an email address to confirm deliverability.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Abstract, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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