Recognize referral outcomes after approval
Tie a confirmed approval to the reward action so advocates do not have to wait for someone to remember the next step.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Issue Reward to Member
Tool to issue a reward to a member in the Referral Rock system. Use when you need to issue a specific reward to a recipient, with the option to override eligibility date rules.
Why this helps
An approved outcome can sit in limbo while the reward action waits on a separate reminder.
- Connect confirmed approvals with reward follow-through.
- Reduce delays caused by remembering a separate task.
- Give advocates a more consistent program experience.
Setup
Build it in a few focused steps.
- 1Connect ServiceNow and ReferralRock to Notis once in the portal.
- 2Create an automation in the portal or describe the approval-to-reward outcome to Notis.
- 3Write one instruction to issue the appropriate reward to the identified member only after the ServiceNow event confirms eligibility.
- 4Choose an incoming webhook trigger and a channel for run reports.
- 5Test with one real approved example and verify the intended recipient.
Questions about this workflow
Can the reward be issued for any request?
Describe the exact approval and eligibility condition in the prompt so rewards are issued only for the intended outcome.
Can eligibility dates be overridden?
The issue reward action supports an option to override eligibility date rules.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ServiceNow to ReferralRock. A trigger fires from one place; an action lands in another.
ServiceNow triggers
ReferralRock actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Remove Email from Unsubscribe List
Tool to remove an email address from the unsubscribe list. Use when you need to resubscribe an email address that was previously unsubscribed.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Webhook
Tool to delete a webhook subscription. Use when you need to cancel and stop data transmission to a registered webhook URL.
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Tool to delete members from a referral program. Use when you need to remove one or more members. Each member requires either valid primaryInfo (memberId or referralCode) OR both secondaryInfo (externalIdentifier or email) and tertiaryInfo (program details) to be uniquely identified.
Delete Referral
Tool to delete one or more referrals from a referral program. Use when you need to remove referrals by their unique ID or other identifying information. Each referral is deleted only when it can be uniquely identified.
Delete Rewards
Tool to delete rewards from members or referrals in a referral program. Use when you need to remove one or more rewards from the system.
Get Email Unsubscribed Status
Tool to check if an email address is unsubscribed from communications. Use when you need to verify unsubscribe status before sending emails.
Get Webhook History for Event
Tool to retrieve webhook history for a specific event. Use when you need to check the delivery status and details of webhooks for a particular event type.
List Program Members
Tool to list program members with filtering and pagination. Use when you need to retrieve member information, optionally filtering by program, search query, status, or date range. Supports sorting and pagination for large datasets.
Connect any two apps with Notis in the middle.
ServiceNow and ReferralRock, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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