Enroll eligible ServiceNow contacts in your referral program
Let Notis take care of program enrollment when a service request signals a new advocate is ready to participate.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add new member to program
Tool to create a new member and add them to a referral program. Use when you need to add a new member with their program ID, name, and email. Returns HTTP 201 (Created) on success with member confirmation details.
Why this helps
Entering a willing advocate into the referral program by hand adds another task after resolving the request.
- Start program enrollment from an incoming request event.
- Reduce repeated entry of member details.
- Give new advocates a consistent path into the program.
Setup
Build it in a few focused steps.
- 1Connect ServiceNow and ReferralRock to Notis once in the portal.
- 2Create an automation in the portal or describe the outcome to Notis conversationally.
- 3Write one instruction telling Notis to add the eligible request contact as a member of the intended ReferralRock program.
- 4Select an incoming webhook trigger and a channel for run reports.
- 5Test with one real eligible request and review the run.
Questions about this workflow
Does this enroll every ServiceNow contact?
The instruction should identify the request circumstances that indicate a person is ready to join.
Do I need to map individual fields?
No. Describe the desired enrollment in plain language; Notis interprets the request details.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ServiceNow to ReferralRock. A trigger fires from one place; an action lands in another.
ServiceNow triggers
ReferralRock actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Remove Email from Unsubscribe List
Tool to remove an email address from the unsubscribe list. Use when you need to resubscribe an email address that was previously unsubscribed.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Webhook
Tool to delete a webhook subscription. Use when you need to cancel and stop data transmission to a registered webhook URL.
Delete Members from Program
Tool to delete members from a referral program. Use when you need to remove one or more members. Each member requires either valid primaryInfo (memberId or referralCode) OR both secondaryInfo (externalIdentifier or email) and tertiaryInfo (program details) to be uniquely identified.
Delete Referral
Tool to delete one or more referrals from a referral program. Use when you need to remove referrals by their unique ID or other identifying information. Each referral is deleted only when it can be uniquely identified.
Delete Rewards
Tool to delete rewards from members or referrals in a referral program. Use when you need to remove one or more rewards from the system.
Get Email Unsubscribed Status
Tool to check if an email address is unsubscribed from communications. Use when you need to verify unsubscribe status before sending emails.
Get Webhook History for Event
Tool to retrieve webhook history for a specific event. Use when you need to check the delivery status and details of webhooks for a particular event type.
List Program Members
Tool to list program members with filtering and pagination. Use when you need to retrieve member information, optionally filtering by program, search query, status, or date range. Supports sorting and pagination for large datasets.
Connect any two apps with Notis in the middle.
ServiceNow and ReferralRock, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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