Get gift card context when support needs it
When a gift card question lands in your support process, retrieve its Square details through Notis instead of hunting for the balance manually.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Gift Card From GAN
Retrieves detailed information about a gift card by its GAN (gift card account number). Use this action when you need to look up a gift card using the GAN that buyers use to make purchases or check balances. Returns the complete gift card object including ID, type, state, balance, and associated customer IDs.
Why this helps
Support requests can linger when answering them requires remembering where to look up a gift card's current state.
- Retrieve gift card context when a support question arrives.
- Reduce manual balance lookup steps.
- Help you respond with current card details.
Setup
Build it in a few focused steps.
- 1Connect Sanity and Square to Notis once through the portal.
- 2Create an automation in the portal or ask Notis conversationally.
- 3Write one plain-language instruction asking Notis to retrieve Square gift card details when a related support signal with its GAN arrives from Sanity.
- 4Choose an incoming webhook trigger and a run-report channel.
- 5Send one real support example and confirm the returned gift card details.
Questions about this workflow
What reference does this lookup use?
Get Gift Card From GAN looks up a gift card using its gift card account number.
Does it change the gift card balance?
No. This action retrieves gift card information and does not modify its state or balance.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Sanity to Square. A trigger fires from one place; an action lands in another.
Sanity triggers
Square actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Accept Dispute
Accept a dispute and acknowledge liability, returning funds to the cardholder. When you accept a dispute, Square debits the disputed amount from your account and updates the dispute state to ACCEPTED. This action is irreversible - once accepted, a dispute cannot be challenged. Only use after reviewing all evidence and determining that challenging the dispute is not viable. Note: Requires DISPUTES_WRITE permission scope.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to preview order pricing without creating an order. Use when you need to calculate the total cost, taxes, discounts, and other pricing details for an order before finalizing it. Particularly useful for integrating rewards, discounts, and complex pricing scenarios.
Cancel Booking
Cancels an existing Square booking, terminating the reservation. Use this action when a customer or seller needs to cancel a scheduled appointment. The booking must be in a cancellable state, and the cancellation will update the booking status accordingly. This action is irreversible - once a booking is cancelled, it cannot be restored and must be rebooked if needed. Use the booking_version parameter to ensure safe concurrent updates.
Cancel Invoice
Cancels a Square invoice, preventing further payments from being collected. Requirements: - Invoice must be in SCHEDULED, UNPAID, or PARTIALLY_PAID state - Cannot cancel invoices in DRAFT state or terminal states (PAID, REFUNDED, CANCELED, FAILED) - Requires INVOICES_WRITE and ORDERS_WRITE OAuth scopes - Version number must match the current invoice version to prevent conflicts After cancellation, the associated order status is set to CANCELED and webhook events are triggered.
Cancel Payment
Cancels (voids) a payment that is in APPROVED status. This is typically used in delayed capture scenarios where a payment was authorized but not yet captured, allowing you to void the authorization before settlement. Important: Only payments with APPROVED status can be canceled. Attempting to cancel a payment in any other status (COMPLETED, PENDING, CANCELED, FAILED) will result in an error. Once canceled, the payment status changes to CANCELED and the card details status changes to VOIDED. Required permissions: PAYMENTS_WRITE
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Create Bulk Customers
Tool to create multiple customer profiles in a single request. Use when you need to efficiently create up to 100 customers at once. Each customer is identified by a unique idempotency key.
Connect any two apps with Notis in the middle.
Sanity and Square, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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