Turn product feedback into SBIR research
Use recurring customer problems as a prompt for funding discovery instead of leaving them in a backlog.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get SBIR Opportunities
Tool to retrieve SBIR (Small Business Innovation Research) opportunities. Use when you need to list SBIR opportunities with optional filters and pagination.
Why this helps
Useful product signals often stay isolated in support systems and never inform funding research.
- Connects feedback to funding ideas
- Keeps research actionable
Setup
Build it in a few focused steps.
- 1Connect Salesforce Service Cloud and HigherGov to Notis once.
- 2Create a webhook automation in the portal.
- 3Ask Notis to search SBIR opportunities using the feedback summary, choose a report channel, and test it with one real insight.
Questions about this workflow
Can I include a product area?
Yes. Include the product area in the webhook summary or automation prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Salesforce service cloud to Highergov. A trigger fires from one place; an action lands in another.
Salesforce service cloud triggers
Highergov actions
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Connect any two apps with Notis in the middle.
Not just Salesforce service cloud and Highergov. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Highergov.