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Notis

Get Jira Issue Details Automatically When Opportunities Change

An opportunity updates in Salesforce and Notis immediately fetches the related Jira issue details and posts them. Your team has full context without switching apps.

Trigger

New or Updated Opportunity

Triggers when a Salesforce Opportunity is created or updated.

Action

Get Issue

Retrieves a jira issue by id or key with customizable fields and expansions.

Why this helps

An opportunity changes but you don't know the related Jira issue status without checking manually. This creates delays and forces people to context-switch between Salesforce and Jira.

  • Jira details automatically fetched when opportunities update
  • No need to switch between Salesforce and Jira
  • Team has complete context in one view
  • Reduces delays from missing information

Setup

Build it in a few focused steps.

  • 1Connect Salesforce and Jira to Notis.
  • 2Tell Notis: 'When a Salesforce opportunity updates, fetch the related Jira issue details and share them' or use Automations > New.
  • 3Write your instruction: 'When an opportunity changes, look up the related Jira issue and fetch its status, assignee, and due date. Post this to the notification channel.'
  • 4Select 'New or Updated Opportunity' trigger and choose your notification method.
  • 5Test by updating an opportunity and verify the Jira issue details are fetched and shared.

Questions about this workflow

Which Jira issue details should be included?

Tell Notis in your instruction: 'Fetch the status, assignee, priority, and due date' or 'Include custom fields like effort estimate.'

What if no Jira issue is linked to the opportunity?

Notis will let you know and can optionally search Jira for a match based on company or title.

Where are the Jira details posted?

To your notification channel—Slack, email, or wherever you configure. Notis formats them for easy reading.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Salesforce to Jira. A trigger fires from one place; an action lands in another.

Salesforce triggers

Jira actions

Account Created or Updated

Triggers when an Account is created or updated in Salesforce. Uses LastModifiedDate high-watermark to capture both creations and updates.

TriggerPolling

Add Attachment

Uploads and attaches a file to a jira issue.

ActionInstant

Contact Updated

Triggers when an existing Salesforce Contact record is modified. Emits changed fields alongside relevant timestamps.

TriggerPolling

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

ActionInstant

Record Updated (Generic SObject)

Triggers when monitored fields change on any Salesforce SObject. You specify the SObject type and which field values should be returned in the payload. The trigger uses SystemModstamp to detect changes regardless of which specific field changed.

TriggerPolling

Add Watcher to Issue

Adds a user to an issue's watcher list by account id.

ActionInstant

New Contact Trigger

Triggers when a new Contact is Created in Salesforce.

TriggerPolling

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

ActionInstant

New Lead Trigger

Triggers when a new Lead is created in Salesforce.

TriggerPolling

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

ActionInstant

New or Updated Opportunity

Triggers when a Salesforce Opportunity is created or updated.

TriggerPolling

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

ActionInstant

Task Created or Completed

Triggers when a Task is created or when its status changes to Completed in Salesforce. Supports optional filtering by task Status or Subject.

TriggerPolling

Link Issues

Links two jira issues using a specified link type with optional comment.

ActionInstant

Create Project

Creates a new jira project with required lead, template, and type configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Salesforce and Jira. Any combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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