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Notis

Send a prepared knowledge file to Convolo when it is ready

When a knowledge file is ready, let a webhook start the handoff to Convolo's knowledge bank.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Upload Knowledge Bank File

Tool to upload a knowledge bank file. Use when you have a file ready to add to Convolo AI's knowledge bank (Enterprise plan only).

Why this helps

A finished knowledge file can still wait for someone to remember the separate upload step.

  • Connect file readiness to the upload step.
  • Reduce manual handoffs after content preparation.
  • Keep knowledge uploads tied to a clear workflow event.

Setup

Build it in a few focused steps.

  • 1Connect Convolo AI once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it for knowledge uploads.
  • 3Tell Notis which ready file to upload and include the file or reference in the webhook request.
  • 4Pick the webhook trigger, choose a run-report destination, and test with one real file.

Questions about this workflow

Is this available on every Convolo plan?

The knowledge bank upload action is for Enterprise plan accounts.

Can a webhook create the file?

The action uploads a file that is ready to add. Make the file available to the workflow or include a usable file reference in the request.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Salesforce to Convolo ai. A trigger fires from one place; an action lands in another.

Salesforce triggers

Convolo ai actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Character

Tool to create a new character. Use when you have name, voice type, backstory, and optional actions ready.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Define or Update Character Actions

Tool to define or update the list of actions a character can perform. Use when you need to configure or adjust character capabilities before deployment.

ActionInstant

Account Created or Updated

Triggers when an Account is created or updated in Salesforce. Uses LastModifiedDate high-watermark to capture both creations and updates.

TriggerPolling

Evaluate Character Performance

Tool to evaluate a character's performance based on interactions. Use after fetching a conversation session and constructing your prompt.

ActionInstant

Contact Updated

Triggers when an existing Salesforce Contact record is modified. Emits changed fields alongside relevant timestamps.

TriggerPolling

Generate Starter Conversation

Tool to generate starter conversation suggestions for a character. Use when you need opening or follow-up dialogue lines.

ActionInstant

Record Updated (Generic SObject)

Triggers when monitored fields change on any Salesforce SObject. You specify the SObject type and which field values should be returned in the payload. The trigger uses SystemModstamp to detect changes regardless of which specific field changed.

TriggerPolling

Get Character Response

Tool to generate a response from a ConvAI character based on text or audio input. Use when needing a text or voice reply in an ongoing session.

ActionInstant

New Contact Trigger

Triggers when a new Contact is Created in Salesforce.

TriggerPolling

List Voices

Tool to retrieve the list of available voice types. Use when selecting voices before generating speech.

ActionInstant

New Lead Trigger

Triggers when a new Lead is created in Salesforce.

TriggerPolling

Set Core AI Settings

Tool to set core AI settings for a character. Use after confirming character existence.

ActionInstant

New or Updated Opportunity

Triggers when a Salesforce Opportunity is created or updated.

TriggerPolling

Update Character Backstory

Tool to update a character's backstory. Use when you need to modify the backstory of an existing character after confirming its ID. Only the provided fields will be updated.

ActionInstant

Connect any two apps with Notis in the middle.

Salesforce and Convolo ai, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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