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Find the right credential group for incoming leads

Review Certifier's available groups when a new lead arrives, then decide whether that person belongs in a credential program.

Trigger

New Lead Trigger

Triggers when a new Lead is created in Salesforce.

Action

List Groups

Tool to list all groups. use when you need to retrieve groups with pagination (limit and cursor).

Why this helps

Credential program group details can be hard to find when a prospective participant first enters the CRM.

  • Bring group information into the moment a lead is reviewed.
  • Reduce context switching between CRM and credential setup.
  • Give the team a reported list to guide the next step.

Setup

Build it in a few focused steps.

  • 1Connect Salesforce and Certifier once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it for lead credential review.
  • 3In one instruction, ask Notis to retrieve Certifier groups and report them alongside the new lead context.
  • 4Pick New Lead Trigger and choose where run reports should go.
  • 5Test with one real new lead and confirm the group list appears in the run report.

Questions about this workflow

Does this workflow issue a credential?

No. It retrieves and reports available groups. Issuing a credential requires a separate workflow with the required recipient and group details.

Can it decide which group a lead belongs to?

Only if your assignment criteria are provided or available in the returned data. Otherwise, the report can help a person choose.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Salesforce to Certifier. A trigger fires from one place; an action lands in another.

Salesforce triggers

Certifier actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Send a Credential

Tool to send a published credential via email. use after confirming the credential is published.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create, issue, and send credential

Tool to create, issue, and send a credential in a single request. use when group id and recipient details are ready.

ActionInstant

Account Created or Updated

Triggers when an Account is created or updated in Salesforce. Uses LastModifiedDate high-watermark to capture both creations and updates.

TriggerPolling

List Credential Interactions

Tool to list credential interactions. use when you need to retrieve interaction events for a specific credential, with optional filtering and pagination.

ActionInstant

Contact Updated

Triggers when an existing Salesforce Contact record is modified. Emits changed fields alongside relevant timestamps.

TriggerPolling

List Credentials

Tool to list credentials. use after authentication to retrieve paginated credentials.

ActionInstant

Record Updated (Generic SObject)

Triggers when monitored fields change on any Salesforce SObject. You specify the SObject type and which field values should be returned in the payload. The trigger uses SystemModstamp to detect changes regardless of which specific field changed.

TriggerPolling

List Designs

Tool to list all designs. use after authentication to retrieve certificate and badge designs with pagination.

ActionInstant

New Contact Trigger

Triggers when a new Contact is Created in Salesforce.

TriggerPolling

List Groups

Tool to list all groups. use when you need to retrieve groups with pagination (limit and cursor).

ActionInstant

New Lead Trigger

Triggers when a new Lead is created in Salesforce.

TriggerPolling

New or Updated Opportunity

Triggers when a Salesforce Opportunity is created or updated.

TriggerPolling

Connect any two apps with Notis in the middle.

Salesforce and Certifier, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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