Find related Capsule records after Salesforce changes
Turn a monitored Salesforce change into a focused Capsule search for records that may need attention.
Trigger
Record Updated (Generic SObject)
Triggers when monitored fields change on any Salesforce SObject. You specify the SObject type and which field values should be returned in the payload. The trigger uses SystemModstamp to detect changes regardless of which specific field changed.
Action
Run Filter Query
Tool to run structured filter queries on parties, opportunities or kases. use when you need to retrieve entities matching specific filter conditions.
Why this helps
A change to a Salesforce record can leave teams unsure which Capsule records are connected or need review.
- Run a Capsule query in response to monitored record changes.
- Bring likely related records into a review report.
- Cut down on manual searching after data changes.
Setup
Build it in a few focused steps.
- 1Connect Salesforce and Capsule CRM once in the Notis portal.
- 2Create an automation in Automations, New Automation, with a name and prompt.
- 3In one instruction, tell Notis which available Salesforce change details to use and what Capsule entities and matching conditions to query.
- 4Choose Record Updated (Generic SObject), specify the SObject type and returned field values, and select the report channel.
- 5Test with one real record change and inspect query results.
Questions about this workflow
Which objects can this trigger monitor?
It can monitor a specified Salesforce SObject and selected field values. SystemModstamp detects changes regardless of which field changed.
Which Capsule entities can Run Filter Query search?
The action supports parties, opportunities, or kases using structured filter queries.
Does a generic change event guarantee a related Capsule match?
No. The workflow searches based on available details and the prompt's conditions; review matches in the report.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Salesforce to Capsule crm. A trigger fires from one place; an action lands in another.
Salesforce triggers
Capsule crm actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Capsule CRM Party
Tool to create a party in capsule crm. use when you have collected a person's or organisation's details and need to add a new record.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Party
Tool to fully delete a specific party (person or organisation) from capsule crm. use when you need to completely remove a party after confirming no active references remain.
Account Created or Updated
Triggers when an Account is created or updated in Salesforce. Uses LastModifiedDate high-watermark to capture both creations and updates.
List Deleted Opportunities
Tool to list opportunities deleted or restricted since a given date. use when you need to identify recently deleted or restricted opportunities.
Contact Updated
Triggers when an existing Salesforce Contact record is modified. Emits changed fields alongside relevant timestamps.
List deleted parties
Tool to retrieve parties deleted since a given date. use when you need to sync deletions.
Record Updated (Generic SObject)
Triggers when monitored fields change on any Salesforce SObject. You specify the SObject type and which field values should be returned in the payload. The trigger uses SystemModstamp to detect changes regardless of which specific field changed.
List Entries By Date
Tool to list notes, emails, and completed party tasks in descending order by entry date. use when you need the most recent entries first after authenticating.
New Contact Trigger
Triggers when a new Contact is Created in Salesforce.
List Organisation Employees
Tool to list employees linked to a specific organisation (party). use when you need to retrieve all employees under a given organisation.
New Lead Trigger
Triggers when a new Lead is created in Salesforce.
List Parties
Tool to list all parties (contacts) on the account. use when you need to fetch contacts with optional filters or embed additional related data.
New or Updated Opportunity
Triggers when a Salesforce Opportunity is created or updated.
List Projects
Tool to list projects (cases) from capsule crm. use when you need a paginated or filtered view of projects.
Connect any two apps with Notis in the middle.
Salesforce and Capsule crm, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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