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Turn completed customer work into a Canny changelog draft

When a Salesforce task is completed, have Notis turn its available details into a Canny changelog entry for review or publishing.

Trigger

Task Created or Completed

Triggers when a Task is created or when its status changes to Completed in Salesforce. Supports optional filtering by task Status or Subject.

Action

Create Changelog Entry

Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".

Why this helps

Customer-facing product updates are easy to miss when completion notes stay buried in CRM tasks.

  • Surface completed work for customer communication.
  • Reduce the effort of starting changelog drafts.
  • Keep update creation tied to a real completion event.

Setup

Build it in a few focused steps.

  • 1Connect Salesforce and Canny once in the Notis portal.
  • 2Create an automation from Automations, New Automation, or tell Notis from any channel.
  • 3In one instruction, tell Notis how to turn completed task details into a changelog entry and whether to publish it.
  • 4Pick Task Created or Completed as the trigger and choose where run reports go.
  • 5Test with one real completed task.

Questions about this workflow

Will every completed task become a public update?

The action can create and optionally publish a changelog entry. In your instruction, specify which task details qualify and whether entries should be published.

Can Notis add product details missing from the task?

Notis can summarize returned task details, but product claims or release context absent from Salesforce should be supplied in your instruction or task record.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Salesforce to Canny. A trigger fires from one place; an action lands in another.

Salesforce triggers

Canny actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Post Tag

Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete User

Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).

ActionInstant

Account Created or Updated

Triggers when an Account is created or updated in Salesforce. Uses LastModifiedDate high-watermark to capture both creations and updates.

TriggerPolling

Change Post Status

Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.

ActionInstant

Contact Updated

Triggers when an existing Salesforce Contact record is modified. Emits changed fields alongside relevant timestamps.

TriggerPolling

Create Changelog Entry

Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".

ActionInstant

Record Updated (Generic SObject)

Triggers when monitored fields change on any Salesforce SObject. You specify the SObject type and which field values should be returned in the payload. The trigger uses SystemModstamp to detect changes regardless of which specific field changed.

TriggerPolling

Create Comment

Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.

ActionInstant

New Contact Trigger

Triggers when a new Contact is Created in Salesforce.

TriggerPolling

Create or Update User

Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"

ActionInstant

New Lead Trigger

Triggers when a new Lead is created in Salesforce.

TriggerPolling

Create Post

Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.

ActionInstant

New or Updated Opportunity

Triggers when a Salesforce Opportunity is created or updated.

TriggerPolling

Create Tag

Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.

ActionInstant

Connect any two apps with Notis in the middle.

Salesforce and Canny, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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